Business Office Assistant

iCare Health Network; Town of Vermont (WI); On-site; USD 38,000 - 46,000; Full time

Job summary

MissionCare at Bennington is seeking a Business Office Assistant to support administrative and reception duties in the care facility. The role involves assisting with resident trust banking and answering inquiries from residents and families.

You will open and sort mail, prepare Word/Excel documents, maintain confidentiality, and coordinate with managers and staff to ensure smooth business office operations.

Qualifications

• Working knowledge of various software programs.
• Experience in a longterm care setting preferred.
• Experience managing petty cash and resident funds preferred.
• Highly organized with strong verbal and written communication skills.
• Experience in a customer service setting and interacting with diverse backgrounds.

Responsibilities

• Assists with daily resident trust banking and questions about resident funds.
• Answers calls in a professional and courteous manner.
• Opens/sorts mail and distributes it to proper parties.
• Compiles and completes Word and Excel documents as needed.
• Maintains confidentiality of all company information.

Skills

Software proficiency

Communication skills

Customer service

Job description

The new MissionCare at Bennington is looking for an Business Office Assistant for administrative and reception duties.

Job Responsibilities

• Assists with daily resident trust banking.
• Assists residents and families with questions pertaining to resident funds.
• Assists with sorting of business office mail.
• Answers calls in a professional and courteous manner.
• Assist residents & families with questions pertaining to resident funds.
• Bills all third party carriers for payment and monitors/ follows up on all payments.
• Reconciles accounts and prepares adjustments.
• Processes ancillary census and processes ancillary bills according to Medicare PPS guidelines.
• Monitors and follows up with problems on new and pending Medicaid or Medicare applications and keeps Business Office Manager updated regarding status.
• Process ancillary census and process ancillary bill according to Medicare PPS guidelinesResponds to basic inquiries in-person and over the phone.
• Takes messages politely and accurately and delivers them promptly to the appropriate party.
• Welcomes and assists visitors at the reception area.
• Communicates effectively with company Managers and staff.
• Opens/sorts mail and distributes it to the proper parties.
• Compiles and completes Word and Excel documents as needed.
• Maintains confidentiality of all Company information
• Performs various office duties including copying, faxing, filing, and scanning.
• Assists with compiling reports, as needed.

Qualifications

• Working knowledge of various software programs, required.
• Experience in a longterm care setting, preferred.
• Experience managing petty cash and resident funds, preferred.
• Must be highly organized with strong verbal and written communication skills.
• Experience in a customer service setting as well as communicating with people from various backgrounds.

Compensation & Benefits

Salary, commensurate with experience

Benefits program, includes health, dental, and vision insurance

Paid Time Off, including vacation, personal, and sick time

401(k) Retirement program

Short and Long-term disability insurance

Collaborative work environment

INDLP