Business Office Assistant

MissionCare at Bennington; Bennington (VT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement

Disability insurance

Collaborative environment

INDLP

Job summary

MissionCare at Bennington is seeking a Business Office Assistant to handle administrative and reception duties in a long-term care setting.

The role manages resident funds and trust banking, process bills, answer calls, greet visitors, and support reports with Word/Excel while maintaining confidentiality. Strong organization and customer service skills are essential.

Qualifications

• Proficient with common software programs used in office administration.
• Experience handling resident funds and petty cash preferred.
• Highly organized with strong verbal and written communication skills.
• Experience in customer service and interacting with diverse people.

Responsibilities

• Assist with daily resident trust banking and funds inquiries.
• Answer calls professionally and route messages accurately.
• Manage mail, receptions, and visitor welcomes.
• Prepare Word and Excel documents and assist with reports.
• Process Medicare/Medicaid related billing and census tasks.
• Maintain confidentiality of company information.
• Support reconciliation of accounts and payments.
• Communicate with Managers and staff to update status.

Skills

Software proficiency

Long-term care experience

Petty cash management

Organizational & communication skills

Customer service experience

Job description

MissionCare at Bennington is looking for a Business Office Assistant for administrative and reception duties.

Job Responsibilities:

• Assists with daily resident trust banking.
• Assists residents and families with questions pertaining to resident funds.
• Assists with sorting of business office mail.
• Answers calls in a professional and courteous manner.
• Assist residents & families with questions pertaining to resident funds.
• Bills all third party carriers for payment and monitors/ follows up on all payments.
• Reconciles accounts and prepares adjustments.
• Processes ancillary census and processes ancillary bills according to Medicare PPS guidelines.
• Monitors and follows up with problems on new and pending Medicaid or Medicare applications and keeps Business Office Manager updated regarding status.
• Process ancillary census and process ancillary bill according to Medicare PPS guidelinesResponds to basic inquiries in-person and over the phone.
• Takes messages politely and accurately and delivers them promptly to the appropriate party.
• Welcomes and assists visitors at the reception area.
• Communicates effectively with company Managers and staff.
• Opens/sorts mail and distributes it to the proper parties.
• Compiles and completes Word and Excel documents as needed.
• Maintains confidentiality of all Company information
• Performs various office duties including copying, faxing, filing, and scanning.
• Assists with compiling reports, as needed.

Qualifications:

• Working knowledge of various software programs, required.
• Experience in a longterm care setting, preferred.
• Experience managing petty cash and resident funds, preferred.
• Must be highly organized with strong verbal and written communication skills.
• Experience in a customer service setting as well as communicating with people from various backgrounds.

Compensation & Benefits

• Salary, commensurate with experience
• Benefits program, includes health, dental, and vision insurance
• Paid Time Off, including vacation, personal, and sick time
• 401(k) Retirement program
• Short and Long-term disability insurance
• Collaborative work environment
• INDLP