Business Office Assistant

iCare Health Network; Bennington, Northern (VT, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) Retirement plan

Short and Long-term disability

Job summary

MissionCare at Bennington is seeking a Business Office Assistant to handle administrative and reception tasks in a long-term care setting. The role involves assisting with resident funds, banking, mail processing, and reception duties on a daily basis.

The ideal candidate will have strong organizational and communication skills, experience with software programs, and familiarity with petty cash and resident funds.

Qualifications

• Must be highly organized with strong verbal and written communication skills.
• Experience in long-term care setting preferred.
• Experience managing petty cash and resident funds preferred.
• Working knowledge of various software programs required.

Responsibilities

• Assist with daily resident trust banking and funds inquiries.
• Answer calls professionally and welcome visitors at reception.
• Sort mail and prepare Word/Excel documents as needed.
• Process bills and monitor payments; reconcile accounts as needed.
• Track Medicare/Medicaid applications and status; inform supervisor.

Skills

Software proficiency

Communication skills

Long-term care experience

Petty cash handling

Job description

The new MissionCare at Bennington is looking for an Business Office Assistant for administrative and reception duties.

Job Responsibilities:

• Assists with daily resident trust banking.
• Assists residents and families with questions pertaining to resident funds.
• Assists with sorting of business office mail.
• Answers calls in a professional and courteous manner.
• Assist residents & families with questions pertaining to resident funds.
• Bills all third party carriers for payment and monitors/ follows up on all payments.
• Reconciles accounts and prepares adjustments.
• Processes ancillary census and processes ancillary bills according to Medicare PPS guidelines.
• Monitors and follows up with problems on new and pending Medicaid or Medicare applications and keeps Business Office Manager updated regarding status.
• Process ancillary census and process ancillary bill according to Medicare PPS guidelinesResponds to basic inquiries in-person and over the phone.
• Takes messages politely and accurately and delivers them promptly to the appropriate party.
• Welcomes and assists visitors at the reception area.
• Communicates effectively with company Managers and staff.
• Opens/sorts mail and distributes it to the proper parties.
• Compiles and completes Word and Excel documents as needed.
• Maintains confidentiality of all Company information
• Performs various office duties including copying, faxing, filing, and scanning.
• Assists with compiling reports, as needed.

Qualifications:

• Working knowledge of various software programs, required.
• Experience in a longterm care setting, preferred.
• Experience managing petty cash and resident funds, preferred.
• Must be highly organized with strong verbal and written communication skills.
• Experience in a customer service setting as well as communicating with people from various backgrounds.

Compensation & Benefits

• Salary, commensurate with experience
• Benefits program, includes health, dental, and vision insurance
• Paid Time Off, including vacation, personal, and sick time
• 401(k) Retirement program
• Short and Long-term disability insurance
• Collaborative work environment
• INDLP