Business Office Assistant

Monarch; Golden Valley, Northern (MN, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

UKG Wallet

Free Single Medical Insurance

Loan reimbursement

Scholarship Opportunities

Paid Time Off – Vacation Time

401(k) with annual contribution match

Referral bonuses

Career advancement

Job summary

Monarch Healthcare Management seeks a dedicated Business Office Assistant to support the Business Office Manager. You will manage RFMS, maintain resident funds, and produce monthly financial reports while handling deposits, mail, and calls. Uphold confidentiality and residents’ rights in a respectful, organized workspace.

The role emphasizes accuracy, patient-centered care, and collaboration within the business office to ensure smooth operations and compliant financial practices.

Qualifications

• Must have at least a High School Diploma.
• Must have the ability to communicate, take direction, and maintain an organized workspace
• Prior administrative experience of at least one year.
• Experience with Health insurance, Medicare, and Medicaid preferred
• Experience in healthcare, skilled nursing facility, or assisted living community

Responsibilities

• The Business Office Assistant maintains accurate financial records for the facility.
• Manages the Resident Funds Management System (RFMS) and prepares monthly financial reports.
• Records resident withdrawals and maintains daily trust account balances.
• Processes personal bill payments and handles receipts securely.
• Sorts and processes mail, handles incoming calls, and prints checks with BOM.
• Maintains a professional workspace and upholds confidentiality and policies.
• Supports customer service excellence and adheres to Residents’ Bill of Rights.
• Contributes to a positive, inclusive workplace culture.

Skills

Communication

Organizational skills

Administrative experience

Education

High School Diploma

Job description

Monarch Healthcare Management Benefits Include:

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Loan reimbursement.
• Scholarship Opportunities
• Paid Time Off – Vacation Time
• 401 (k) with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

Business Office Manager Assistant

Position Summary:

The Business Office Assistant supports the Business Office Manager by maintaining accurate financial records for the facility, with primary responsibility for managing the Resident Funds Management System (RFMS) and preparing accurate monthly financial reports. This role records resident withdrawals, maintains daily trust account balances, processes personal bill payments, and ensures secure, organized handling of receipts and documentation. Additional duties include sorting and processing mail, handling incoming calls, completing bank deposits and withdrawals, and maintaining a professional and orderly workspace. The Business Office Assistant collaborates with the Business Office Manager to print checks and provide administrative support, while consistently applying company policies and upholding resident confidentiality. The position promotes a positive, inclusive workplace culture, supports customer service excellence, and adheres to the Residents’ Bill of Rights in all interactions.

Qualifications:

• Must have at least a High School Diploma.
• Must have the ability to communicate, take direction, and maintain an organized workspace
• Prior administrative experience of at least one year.
• Experience with Health insurance, Medicare, and Medicaid preferred
• Experience in healthcare, skilled nursing facility, or assisted living community

About Monarch:

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.