Business Manager

Lone Star College; Texas; On-site; USD 59,000 - 67,000; Full time

Benefits offered by this job

Tuition waiver

Paid holidays

Vacation days

Wellness programs

Professional development

Job summary

Lone Star College is hiring a Business Manager to coordinate diverse business functions across Student Financials, AR/AP, and Collections. The role leads department staff, develops compliant processes, and steers budgeting and cost controls in a higher-education setting.

The position emphasizes customer service excellence, data-driven decision making, and cross-functional collaboration to support eight campuses in the Houston area.

Qualifications

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience.
• Ability to work in a higher education environment is preferred.

Responsibilities

• Oversee day-to-day operations of the Business Services office including AR/AP, Student Financials, and Collections.
• Supervise full-time and/or part-time staff; assign schedules and deadlines to ensure workflow efficiency.
• Create and implement compliant business processes; develop marketing and customer service plans.
• Manage student financial issues and communicate resolutions to students.
• Review reports and data to plan department activities and priorities.
• Monitor budgets and assist with budget recommendations.
• Foster exceptional customer service through staff training and supervision.
• Make presentations at workshops and information sessions as needed.
• Identify and implement administrative best practices and process improvements.
• Complete ad-hoc projects; perform research, data analysis, and reporting.

Skills

Interpersonal skills

Communication skills

Budgeting

Financial administration

Personnel administration

Attention to detail

Multi-tasking

Analytical skills

Computer skills

Confidential information handling

Education

Bachelor's degree and 3 years experience

Tools

PeopleSoft

Job description

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education.

This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-Tomball

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two‑year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu.

Founded in 1988, Lone Star College-Tomball is the third-oldest college at LSCS. LSC-Tomball offers a wide range of academic and workforce programs and is a leading college in the health sciences. LSC-Tomball is the founding college of the lifePATH program, a four‑year degree for adults with cognitive disabilities. LSC-Tomball enjoys a joint library partnership with Harris County Public Library and an early college high school with the Tomball Independent School District.

The address is 30555 Tomball Parkway, Tomball, TX 77375. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE

The Business Manager manages and coordinates assigned areas' business functions. Creates and implements processes to ensure effective operations of department using own judgment and independent discretion. Reviews and analyzes reports, records, and directives, and confers with others to obtain data required for planning department activities such as prioritizing work, status of work and problems encountered. Manages and provides guidance for department staff. Provides input into budget planning and continuously monitors costs and budgets. Evaluates procedures, practices and personnel, and creates and implements processes to ensure department stays in compliance with local, state and federal regulations.

ESSENTIAL JOB FUNCTIONS

1. Manages day-to-day operations of Business Services office including but not limited to AR/AP, Student Financials, and Collections
2. Manages and supervises full-time and/or part-time staff as assigned; Gives directions, resolves problems, prepares schedules and sets deadlines to ensure efficiency of workflow
3. Creates and implements business processes to ensure compliance with local, state, and federal regulations; Creates marketing and customer service plans to ensure effective operations of Business Services
4. Manages resolution process for student issues/complaints related to student financials and communicates resolution to students
5. Reviews and analyzes reports, records, and directives, and confers with others to obtain data required for planning department activities such as prioritizing work, status of work and problems encountered
6. Monitors cost and budgets, and assists with budget recommendations
7. Instills a culture of exceptional customer service in all staff through training, modeling, and supervision
8. Makes presentations at a variety of workshops/trainings/information sessions as needed
9. Identifies, develops, and implements administrative "best practices" and re-engineers processes as needed to ensure efficiency, documentation, and information sharing
10. Completes ad-hoc projects as assigned; Performs research, compiles information, analyzes data, and provides detailed reports and presentations as needed
11. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong interpersonal skills and outstanding written and verbal communication skills
• Skilled in areas of purchasing, budgeting, financial administration, financial reporting and personnel administration
• Excellent attention to detail
• Ability to multi-task in a fast-paced environment while meeting deadlines
• Must have initiative, be a self-starter, and have strong analytical skills
• Above average skills in the utilization of computer systems, including PCs to extract (query) and report on information
• Ability to work with minimal supervision and maintain confidential information

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS

• At least 1 year of experience working in higher education
• Experience using PeopleSoft

Salary

Hiring salary range is $58,625 is $67,419

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.