Business Analyst Senior, Enterprise Applications (ERP)

Lone Star College; Houston (TX); On-site; USD 81,000 - 93,000; Full time

Benefits offered by this job

Competitive benefits package

Tuition waiver

Work-life balance

Job summary

Lone Star College in Houston seeks a Senior Business Analyst, Enterprise Applications (ERP) to design, deliver, and maintain complex business systems and processes. You will apply project management practices, develop expertise across multiple business areas, and serve as a bridge between business units and the project team.

The role requires 5+ years in IT/application support and 4+ years in data analysis, plus PeopleSoft and PeopleTools experience.

Qualifications

• Bachelor's degree and at least 5 years of IT/application support and 4 years of data analysis experience.
• Experience with PeopleSoft 9.x or greater.
• Experience with PeopleTools 8.5x or greater.
• ITIL Foundation Certification or industry recognized equivalent experience.
• Certified Associate Business Analyst (CABA) or industry recognized equivalent experience.

Responsibilities

• Identify business system requirements by interviewing clients and analyzing processes.
• Document business requirements with sign-off from stakeholders; suggest process improvements.
• Design and configure high-quality system solutions; prepare functional specs and user documentation.
• Create test plans and scripts; conduct unit and integration testing with customers.
• Maintain and enhance delivered solutions; support configuration and improvements.
• Lead technical projects and supervise staff as needed; handle on-call support.

Skills

Business analysis

Requirements gathering

Stakeholder communication

Process improvement

Project coordination

Documentation

Education

Bachelor's degree in IT or related field

ITIL Foundation Certification

CABA Certification

Tools

PeopleSoft

PeopleTools

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description

PURPOSE AND SCOPE:

The Business Analyst Senior, Enterprise Applications (ERP) designs, delivers, and maintains highly complex business systems and application process solutions. Applies project management methodology. Develops expertise in several business areas and their integration points to other departments or systems. Contributes to organization success by responding to requests, helping others accomplish required results. A member of a 24/7/365 global department and availability of on-call and after-hour support.

Essential Job Functions

• Identifies business systems solution requirements by interviewing clients; analyzing work processes and operations; establishing solution objectives; evaluating information systems functionality to identify gaps; measuring the solution impact to business operations
• Facilitates and occasionally leads or champions the effort to document business requirements with sign-off by business stakeholders, recommends business process redesign where applicable
• Designs high quality business systems solutions by identifying and evaluating options; preparing functional specifications and configuring the system; resolving solution issues; serving as a bridge between the business and the project team; creating and delivering related user documentation and end-user training
• Verifies business systems solutions by creating test plans and scripts; conducting unit and integration testing in conjunction with customers using QA processes
• Maintains delivered solutions by supporting configuration for existing applications; implementing improvements
• Maintains business systems standards by applying project management methods, tools and processes as best practice frameworks
• Participates in system patches and upgrades, and other support activities as needed
• Leads technical projects and may supervise staff
• Responsible for other reasonable, related duties assigned

Knowledge, Skills, And Abilities

• Full working knowledge of job responsibilities, procedures and best practices
• Ability to be considered a resource for others, helping to clarify problems, adapting and/or modifying established approaches as needed
• Ability to identify and selects appropriate tools, data, and analysis techniques to diagnose problems and develop solutions
• Ability to participate in development of improvements and help implement change
• Actively seeks help in gathering resources, soliciting input, and using a variety of techniques to reach a solution
• Ability to lead groups through the process of problem solving, soliciting ideas and opinions, while working to identify and solve problems within the group
• Ability to translate technical or procedural information into specifications or action plans and to convey technical or complex information to others in non-technical terms
• Ability to assist in formulating recommendations on difficult problems, and to make recommendations for solving problems of moderate complexity
• Ability to establish and lead project timelines or short-term goals
• Ability to motivate others towards completion of tasks and assignments
• Ability to seek opportunities and sets some goals for own development
• Ability to often prioritize own work
• Anticipates consequences of actions, potential problems, or opportunities for change
• Understands and follows standard operating procedures

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule And Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• Required to work on-call and after hours as needed and on a rotating schedule
• Travel within LSC campuses/locations may be required
• May regularly travel to different LSC locations
• May be fully reassigned to other LSC locations if necessary
• May need to work weekends and outside of core business hours if necessary

Required Qualifications

• Bachelor's degree and at least 5 years of experience with IT/application support and 4 years of experience with data analysis, or an equivalent combination of education and experience
• Experience with PeopleSoft 9.x or greater
• Experience with PeopleTools 8.5x or greater
• ITIL Foundation Certification or industry recognized equivalent experience
• Certified Associate Business Analyst (CABA) or industry recognized equivalent experience

Preferred Qualifications

• Certified Associate in Project Management (CAPM)
• End-user training experience
• End-user support experience

Salary

Hiring salary range is: $80,523 - $92,601

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your Resume Should Provide a Complete Picture Of Your Work Experience. The Resume Should Include The Following Information For Each Position Listed

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.