Business Lead, Commercial Operations

McGraw Hill; New York (NY); Remote; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a Business Lead for Commercial Operations to drive innovative initiatives in the Higher Education sector. This role involves leading operations, collaborating with various teams, and developing new commercial models. Ideal candidates will have a strong background in analytics and strategic initiatives, with a focus on technology and product distribution. Join a culture that fosters curiosity and growth, and be part of a team that is shaping the future of learning. This position offers a competitive salary and comprehensive benefits, making it an exciting opportunity for driven professionals.

Benefits

Comprehensive medical coverage

Growth and development opportunities

Qualifications

• 3+ years as a liaison between technical teams and business leaders.
• Experience in higher education marketplace preferred.

Responsibilities

• Lead daily operations for Higher Ed business integration services.
• Collaborate with stakeholders to support operational initiatives.

Skills

Problem-solving skills

Analytical skills

Financial acumen

Proficiency in Excel

Proficiency in PowerPoint

Curiosity and initiative

Education

Bachelor's degree

Job description

Overview

Build The Future

Do you enjoy testing the limits of possibility? At McGraw Hill, our Analytics & Strategic Initiatives team drives progress and helps build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you.

McGraw-Hill Higher Education has an exciting opportunity for a Business Lead, Commercial Operations to join our team.

Your impact on the team:

The Business Lead, Commercial Operations is responsible for leading multiple commercial and operational initiatives in partnership with the VP, Analytics and Strategic Initiatives. You will serve as a key business voice for the Higher Education operations, focusing on requirement gathering, technology development, commercial model creation, and go-to-market planning. This involves collaboration with Sales, Product, Marketing, Strategy, Commercial Operations, and Finance. You will also act as a point of consolidation for requirements and work closely with the technology and integrations team during technology buildouts.

This role is remote from a home office and reports to the Vice President of Analytics & Strategic Initiatives. Candidates must reside within the United States and be willing to travel for team meetings.

What you will be doing:

• Lead daily operations for the Higher Ed business related to the development of integration services, guiding technology buildout decisions.
• Engage with stakeholders across the business to support operational initiatives, especially those impacting technology and product distribution strategies.
• Collaborate with program management to provide project updates and escalate issues as needed.
• Work with Sales, Pricing, Product, and Commercial Operations leaders to develop new selling and commercial models in the higher education ecosystem.
• Assist in early-stage sales and market research efforts with Sales and GTM leaders.

We're looking for someone with:

• Bachelor's degree or equivalent professional experience (strongly preferred).
• At least 3 years of experience as a liaison between technical teams and senior business leaders; 5+ years and managerial experience preferred.
• Experience in the higher education marketplace or related educational services.
• Strong problem-solving and analytical skills.
• Financial acumen for impact analysis.
• Proficiency in Excel and PowerPoint.
• Experience developing new business offerings and supporting back-office technologies.
• Curiosity, initiative, and integrity in professional conduct.
• Knowledge of course material distribution in Higher Education is a plus.

Why join McGraw Hill?

Join us during a time of growth and innovation. Our culture fosters curiosity and development, allowing you to own your growth alongside ours.

The salary range for this position is $90,000 - $130,000 annually, depending on experience, skills, and location. Benefits include comprehensive medical coverage and more. Learn about our benefits here.

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