Business Intelligence Officer

Milton Keynes City Council; United States; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

28 days annual leave

Local Government Pension Scheme

Family friendly policies

Health and employee benefits programme

Cycle to work scheme

Blue Light Card

Job summary

Milton Keynes City Council is seeking a Business Intelligence Officer to join the Children’s Services team. You will analyse data, produce insight and high-quality reports to shape services for children and families across Milton Keynes.

The role supports service planning, statutory returns and data quality, with potential for home working following assessment. Interviews begin week of 19 October 2026.

Qualifications

• Degree level qualification or equivalent experience with complex datasets.
• Strong analytical skills to translate data into practical recommendations.
• Ability to collect, interpret and communicate complex information clearly.
• Experience working independently and managing priorities.
• Collaborative approach aligned with values of dedication, respect and collaboration.

Responsibilities

• Manage and provide high-quality business intelligence that supports service planning.
• Analyse complex data and identify trends, future pressures and opportunities to improve services.
• Produce accurate, accessible reports for managers and stakeholders.
• Ensure statutory returns and performance information are completed accurately, on time.
• Research and develop approaches to data collection, storage and analysis.
• Support data quality and information‑sharing through partnerships.

Skills

Data analysis

Report writing

Statistical reasoning

Stakeholder communication

Independent work

Collaboration

Education

Degree level qualification or equivalent

Job description

We're recruiting Business Intelligence Officers to join our Children's Services team at Milton Keynes City Council. This is a rewarding role where your insight, analysis and reporting will help shape services for children and young people across Milton Keynes. As a council, we are dedicated, respectful and collaborative. We work together to make Milton Keynes a better place to live, ensuring that the services we provide make a meaningful difference to local people every day. Working within Children's Services, you'll provide high-quality business intelligence, analysis and research that supports service planning for children, young people and families across Milton Keynes. You'll analyse data, identify trends and produce insight that helps colleagues make informed decisions and improve services. Working across a range of Children's Services priorities, including social care place planning, special educational needs and disabilities, and statutory data returns, you'll help shape effective services and positive outcomes for local people. Through accurate reporting and evidence-based recommendations, you'll play a key role in supporting strategic planning and future service development. This role may be suitable for home working, following an assessment. Home-based roles require a minimum of one day per week working from the office or site. Interviews for this role will be held week beginning 19th October 2026 At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

• Manage and provide high-quality business intelligence that supports service planning, statutory responsibilities and future sufficiency across Children's Services.
• Analyse complex data and identify trends, future pressures and opportunities to improve services, policy and provision.
• Produce accessible, accurate and well-presented reports that help managers and stakeholders understand performance and make informed decisions.
• Ensure statutory returns and performance information are completed accurately, on time and to a high standard.
• Research and develop effective approaches to data collection, storage and analysis, making the best use of available technology and management information systems.
• Support effective data quality, data security and information-sharing arrangements through partnership working with colleagues and stakeholders.
  National Qualifications Framework Level five (degree level) qualification in a relevant subject area, or equivalent experience working with complex datasets.
• The ability to collect, interpret and communicate complex information clearly in both written and verbal formats.
• Strong analytical skills and the ability to translate data and evidence into practical recommendations and solutions.
• A genuine interest in exploring information, identifying patterns and using evidence to influence decision-making.
• The ability to work independently, manage priorities effectively and take ownership of their work.
• A collaborative approach and a commitment to our values of being dedicated, respectful and collaborative.
  Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached. Please note that this role is not eligible for visa sponsorship. Applicants must already have an independent and unrestricted right to work in the UK, without the need for employer sponsorship now or in the future.

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us?

Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Roles are either 'site based' or 'home based'. Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs. Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week. The working arrangement for each role is set by the manager, based on service requirements.