Business Intelligence Analyst – Member Experience & Operations (Fully Remote)

Fetch; United States; Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

PTO 20 days

Job summary

Fetch is a pet insurance company delivering health and wellness solutions for pets. This remote U.S.

role offers a hybrid option for NYC locals, focusing on building and maintaining dashboards and models to optimize Member Experience and operations while supporting leadership with data-driven insights. Ideal candidates have 1-3 years of BI experience, solid SQL/Tableau skills, strong Excel and communication abilities, and may bring insurance industry familiarity.

Qualifications

• 1-3 years BI experience, SQL and Tableau proficiency required.
• Strong Excel and communication skills; insurance experience a plus.

Responsibilities

• Own Member Experience analytics and Ops Staff capacity models.
• Field ad hoc analytics requests and present findings to leadership.

Skills

BI experience

Excel

Communication

Insurance experience

Tools

SQL

Tableau

Job description

• Build and maintain dashboards and models for Member Experience and operations.
• Remote U.S. role with hybrid option for NYC locals.

Key Responsibilities:

• Own Member Experience analytics and Ops Staff capacity models.
• Field ad hoc analytics requests and present findings to leadership.

Qualifications:

• 1-3 years BI experience, SQL and Tableau proficiency required.
• Strong Excel and communication skills; insurance experience a plus.
• Medical, dental, vision, 401(k) matching, 20 days PTO, and more.

Fetch

Fetch is a pet insurance company dedicated to helping pets live their healthiest and happiest lives. It is a high-growth Warburg Pincus portfolio company with over 350 pet-loving employees focused on pet health and wellness.