Business Intelligence Analyst

Eliassen Group; Stamford (CT); Hybrid; USD 75,768 - 89,544; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company matching

Life insurance

Job summary

A leading consulting firm located in Stamford, CT is seeking a Business Intelligence Analyst to enhance the customer experience through detailed analytics focused on network outages and maintenance events. This role involves working with SQL, Redshift, and Excel to conduct data validation and perform ad hoc analyses. The ideal candidate should have over 7 years of experience in a similar role and possess strong communication skills to present findings to senior leadership. The position offers a competitive pay range of $55 to $65 per hour on a W2 basis.

Qualifications

• 7+ years of experience in a similar role.
• Proficient in SQL, Redshift, and Excel for data validation and ad hoc analysis.
• Ability to communicate analysis findings to senior leadership.

Responsibilities

• Improve customer experience through network outage and maintenance analytics.
• Perform data validation and ad hoc analysis.

Skills

SQL

Data analysis

Excel

Redshift

Communication

Education

Bachelor's degree in related field

Tools

MicroStrategy

Job description

Base Pay Range

$55.00/hr - $65.00/hr

Hybrid 4 Days/Week in Stamford, CT

Our major Telecommunications client is seeking a Business Intelligence Analyst to join a driven and highly motivated team, who is responsible for supporting the Service Reliability team and their mission of improving the customer experience through analytics focused on network outages/impairments and maintenance/upgrade events.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Pay: $55 - $65/hr W2

Responsibilities

• Improving customer experience through network outage/impairment and maintenance/upgrade analytics
• Data validation and ad hoc analysis using SQL, Excel, Redshift

Experience Requirements

• Curious, self-starter, team player, detail-oriented, and strong organizer/communicator with 7+ years of experience in similar role
• Must be proficient in SQL, Redshift, Excel for data validation and ad hoc analysis
• Must be able to communicate analysis/findings in business/functional terms for senior leadership/executive audience

Desired Skills:

• Telecommunication industry experience is a plus
• Data warehouse and MicroStrategy experience a plus

Education Requirements

Bachelor's degree in related field