Hybrid BI Analyst: Customer Experience Analytics lead

Eliassen Group; Stamford (CT); Hybrid; USD 75,768 - 89,544; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company matching

Life insurance

Job summary

A leading consulting firm located in Stamford, CT is seeking a Business Intelligence Analyst to enhance the customer experience through detailed analytics focused on network outages and maintenance events. This role involves working with SQL, Redshift, and Excel to conduct data validation and perform ad hoc analyses. The ideal candidate should have over 7 years of experience in a similar role and possess strong communication skills to present findings to senior leadership. The position offers a competitive pay range of $55 to $65 per hour on a W2 basis.

Qualifications

• 7+ years of experience in a similar role.
• Proficient in SQL, Redshift, and Excel for data validation and ad hoc analysis.
• Ability to communicate analysis findings to senior leadership.

Responsibilities

• Improve customer experience through network outage and maintenance analytics.
• Perform data validation and ad hoc analysis.

Skills

SQL

Data analysis

Excel

Redshift

Communication

Education

Bachelor's degree in related field

Tools

MicroStrategy

Job description

A leading consulting firm located in Stamford, CT is seeking a Business Intelligence Analyst to enhance the customer experience through detailed analytics focused on network outages and maintenance events. This role involves working with SQL, Redshift, and Excel to conduct data validation and perform ad hoc analyses. The ideal candidate should have over 7 years of experience in a similar role and possess strong communication skills to present findings to senior leadership. The position offers a competitive pay range of $55 to $65 per hour on a W2 basis.