Business Intelligence Analyst

GVTC Communications; New Braunfels (TX); Hybrid; USD 72,000 - 100,000; Full time

Benefits offered by this job

Bonus opportunities

Performance bonus

Job summary

GVTC Communications seeks a Business Intelligence Analyst to turn complex data into clear, reliable insights that support better decisions. You will work at the intersection of data, technology, and business strategy, building dashboards and reporting solutions with Power BI, SQL, Python, and data warehouses from initial requirements through deployment and ongoing support.

You’ll collaborate across IT and business teams, design scalable BI solutions, and ensure data accuracy while navigating ETL

Qualifications

• Associate or bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of relevant professional experience.
• Strong analytical and problem-solving abilities.
• Working knowledge of database design and development concepts.
• Experience with Microsoft SQL Server and Transact-SQL.
• Experience with stored procedures, triggers, and related database functionality.
• Working knowledge of Microsoft SQL Server Management Studio.
• Experience with Power BI.
• Working knowledge of Python or another machine-learning system.
• Familiarity with Microsoft Visual Studio.
• Hands-on technical troubleshooting experience.
• Understanding of business systems principles.
• Knowledge of data privacy practices and requirements.
• Strong written and verbal communication skills.

Responsibilities

• Partner with teams across GVTC to understand reporting, analytics, and decision-support needs.
• Translate business requirements into scalable business intelligence solutions.
• Design, develop, test, and deploy dashboards, reports, and analytical applications.
• Use historical and operational data to uncover insights and support strategic decision-making.
• Validate reporting and analytical data to ensure accuracy and reliability.
• Maintain business definitions, coding definitions, metadata, and other enterprise data standards.
• Help develop and maintain ETL processes used to load and validate data.
• Investigate and resolve issues involving reporting, data warehouses, data marts, and source data.
• Develop and enhance software applications and solutions that support business needs.
• Maintain and improve assigned enterprise and legacy applications.
• Test new and modified applications to verify functionality and accuracy.
• Perform regression testing to ensure changes don’t affect existing functionality.
• Troubleshoot application, software, and system issues and identify solutions.
• Become a subject matter expert for assigned applications.
• Provide first-line application support and help users resolve issues.
• Research emerging technologies and industry standards.
• Serve as a liaison between IT and business teams.
• Gather and document technical and business requirements.
• Create project plans, requirements, design documents, test plans, and test cases.
• Estimate effort and manage priorities to timelines.
• Communicate system changes to users.
• Develop technical documentation and training materials.
• Provide status updates to stakeholders.
• Follow SDLC, support, and change-control processes.

Skills

Analytical ability

Problem solving

SQL knowledge

Stored procedures

Power BI

Python

Data privacy

Communication

Database design

SSMS

Education

Associate or bachelor’s degree in CS/SE/related

Tools

SQL Server

Transact-SQL

SSRS

SSAS

SSIS

Visual Studio

Job description

GVTC is looking for a Business Intelligence Analyst who can turn complex data into clear, reliable insights that help teams make better decisions.

If you enjoy digging into data, building dashboards and reporting solutions, solving complex problems, and working directly with business teams to understand what they actually need—not simply what they ask for—this could be a great opportunity.

In this role, you'll work at the intersection of data, technology, and business strategy, helping teams across GVTC access and understand the information they need to make informed decisions.

You'll work with technologies including Power BI, SQL, Python, data warehouses, ETL processes, and enterprise business applications while having the opportunity to take ownership of solutions from initial requirements through development, testing, deployment, and ongoing support.

What You'll DoBusiness Intelligence & Analytics

$72,315–$100,000 | Hybrid | New Braunfels, TX

GVTC is looking for a Business Intelligence Analyst who can turn complex data into clear, reliable insights that help teams make better decisions.

If you enjoy digging into data, building dashboards and reporting solutions, solving complex problems, and working directly with business teams to understand what they actually need—not simply what they ask for—this could be a great opportunity.

In this role, you'll work at the intersection of data, technology, and business strategy, helping teams across GVTC access and understand the information they need to make informed decisions.

You'll work with technologies including Power BI, SQL, Python, data warehouses, ETL processes, and enterprise business applications while having the opportunity to take ownership of solutions from initial requirements through development, testing, deployment, and ongoing support.

What You’ll DoBusiness Intelligence & Analytics

• Partner with teams across GVTC to understand reporting, analytics, and decision-support needs
• Translate business requirements into scalable business intelligence solutions
• Design, develop, test, and deploy dashboards, reports, and analytical applications
• Use historical and operational data to uncover insights and support strategic decision-making
• Validate reporting and analytical data to ensure accuracy and reliability
• Maintain business definitions, coding definitions, metadata, and other enterprise data standards
• Help develop and maintain ETL processes used to load and validate operational and historical data
• Investigate and resolve issues involving reporting, data warehouses, data marts, and source data

Development & Application Support

• Develop and enhance software applications and solutions that support business needs
• Maintain and improve assigned enterprise and legacy applications
• Test new and modified applications to verify functionality and accuracy
• Perform regression testing to ensure system changes do not negatively impact existing functionality
• Troubleshoot application, software, and system issues and identify appropriate solutions
• Become a subject matter expert for assigned third-party and internal applications
• Provide first-line application support and help users resolve technical issues
• Research emerging technologies, development tools, languages, and industry standards

Projects & Collaboration

• Serve as a liaison between IT and business teams
• Gather and document technical and business requirements
• Create project plans, requirements documentation, design documents, test plans, and test cases
• Estimate the effort required for assigned projects and requests
• Manage priorities and deliver work according to approved project timelines
• Communicate system enhancements, changes, and scheduled upgrades to users
• Develop technical documentation, user guides, and training materials
• Provide regular project and request status updates to stakeholders and management
• Follow established application development, SDLC, technical support, and change-control processes

What We're Looking For

We're looking for someone who is equally comfortable analyzing a dataset, troubleshooting a technical issue, and sitting down with a business partner to understand the problem they're trying to solve.

Successful candidates will bring:

• Associate or bachelor's degree in Computer Science, Software Engineering, or a related field
• 3+ years of relevant professional experience
• Strong analytical and problem-solving abilities
• Working knowledge of database design and development concepts
• Experience with Microsoft SQL Server and Transact-SQL
• Experience with stored procedures, triggers, and related database functionality
• Working knowledge of Microsoft SQL Server Management Studio
• Experience with Power BI
• Working knowledge of Python or another machine-learning system
• Familiarity with Microsoft Visual Studio
• Hands-on technical troubleshooting experience
• Understanding of business systems principles
• Knowledge of applicable data privacy practices and requirements
• Strong written and verbal communication skills

Telecommunications industry experience is preferred but not required.

Additional Experience We'd Value

Experience with any of the following would be a plus:

• Microsoft .NET Framework
• MicroStrategy
• SQL Server Reporting Services (SSRS)
• SQL Server Analysis Services (SSAS)
• SQL Server Integration Services (SSIS)
• Object-oriented analysis and design principles
• Microsoft Office

You don't need to check every preferred-technology box to be successful in this role. We're looking for someone with a strong technical foundation who can learn new technologies and apply them effectively.

How You'll Work

Strong technical skills matter, but so does the way you approach problems and work with others.

You'll thrive in this position if you are:

• Curious and willing to learn new technologies
• Highly analytical and detail-oriented
• Self-motivated and comfortable taking ownership of your work
• Able to prioritize competing projects and requests
• Comfortable working independently and collaboratively
• Able to translate technical concepts into language business users can understand
• Focused on both accuracy and usability
• Comfortable asking questions and digging deeper to understand the real business need behind a request

Compensation & Work Environment

Salary: $72,315–$100,000 per year

Additional Compensation:

• Bonus opportunities
• Performance bonus

Work Location: Hybrid in New Braunfels, TX 78132

This position requires three days per week in the office, with the remaining schedule eligible for remote work.

Occasional overtime may be required to meet project deadlines.

Why GVTC?

For more than 75 years, GVTC has served communities across the Texas Hill Country. As technology continues to evolve, data plays an increasingly important role in how we understand our business, improve operations, and make decisions about what's next.

As a Business Intelligence Analyst, you'll have the opportunity to work across departments, solve meaningful business problems, and help shape how data is transformed into actionable information throughout the organization.

If you're looking for a role where you can do more than simply produce reports—and instead help people understand and use data to make better decisions,we'd like to hear from you.