Business Insurance Auto Claims Intern

The Hartford; Naperville (IL); On-site; USD 52,000 - 60,000; Full time

Job summary

The Hartford in Naperville, IL is offering a Student Intern position within the insurance field. This role provides real-world business experience, mentorship, and opportunities to develop professional skills while contributing to meaningful work in a dynamic claims organization.

You will learn how decisions are made, how customer needs are met, and how problem-solving drives outcomes. The program emphasizes leadership, teamwork, and exposure to leadership across the organization.

Qualifications

• Pursuing a Bachelor’s degree with an anticipated graduation date in 2027 or 2028.
• Open to all majors including Business, Communications, Psychology, Criminal Justice, Liberal Arts, Finance, Marketing, and related fields.
• Demonstrated leadership through work experience, campus involvement, athletics, volunteer activities, or student organizations.
• Strong communication and interpersonal skills.
• Curious, motivated, and eager to learn.
• Ability to manage multiple priorities and work effectively in a team environment.
• Analytical mindset with strong problem-solving abilities.
• Commitment to professionalism, integrity, and customer service excellence.

Responsibilities

• Assist in supporting customers throughout the auto claims process.
• Communicate with internal and external customers via phone, email, and other channels.
• Gather and analyze information to help resolve claim-related inquiries.
• Learn how to evaluate situations, identify solutions, and make sound business recommendations.
• Collaborate with a team focused on delivering exceptional customer experiences.
• Contribute to an inclusive and supportive workplace culture.
• Participate in projects that provide visibility into the insurance and financial services industry.

Skills

Leadership

Communication

Curiosity

Analytical thinking

Teamwork

Problem solving

Professionalism

Customer service

Education

Pursuing Bachelor’s degree

Job description

Student Intern - HHSIAN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

At The Hartford, we're committed to making a difference. As an intern, you'll do more than build your resume, you'll gain real-world experience, develop professional skills, and contribute to meaningful work that helps people during some of their most challenging moments.

If you're looking for an internship where you can grow, learn, network, and make an impact, we'd love to meet you.

What You'll Gain

Real-World Business Experience

From day one, you'll be trusted with meaningful work and opportunities to contribute to a dynamic claims organization. You'll learn how business decisions are made, how customer needs are met, and how problem-solving drives successful outcomes.

Professional Development & Mentorship

• Learn directly from experienced business leaders and industry professionals
• Participate in career development workshops and networking events
• Build relationships with fellow interns and Hartford employees across the organization
• Gain exposure to leadership and potential career paths within the insurance industry

Valuable Skills for Any Career

You’ll Strengthen Skills That Employers Highly Value, Including

• Customer communication
• Critical thinking and problem solving
• Decision making
• Business professionalism
• Collaboration and teamwork
• Data analysis and attention to detail

What You'll Do

• Assist in supporting customers throughout the auto claims process
• Communicate with internal and external customers via phone, email, and other channels
• Gather and analyze information to help resolve claim-related inquiries
• Learn how to evaluate situations, identify solutions, and make sound business recommendations
• Collaborate with a team focused on delivering exceptional customer experiences
• Contribute to an inclusive and supportive workplace culture
• Participate in projects that provide visibility into the insurance and financial services industry

Why Insurance?

Insurance touches nearly every aspect of life. Through this internship, you'll gain insight into a stable and evolving industry while helping customers recover from unexpected events. The skills and business experience you develop will prepare you for success in a wide range of future careers.

What We’re Looking For

• Currently pursuing a Bachelor's degree with an anticipated graduation date of December 2027 or May 2028
• Open to all majors, including Business, Communications, Psychology, Criminal Justice, Liberal Arts, Finance, Marketing, and related fields
• Demonstrated leadership through work experience, campus involvement, athletics, volunteer activities, or student organizations
• Strong communication and interpersonal skills
• Curious, motivated, and eager to learn
• Ability to manage multiple priorities and work effectively in a team environment
• Analytical mindset with strong problem-solving abilities
• Commitment to professionalism, integrity, and customer service excellence

Why The Hartford?

At The Hartford, you’ll find more than an internship. You’ll find an opportunity to build your professional network, develop skills that will benefit you throughout your career, and gain experience at a company that invests in your growth and success.

Join us and help shape the future while building yours.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

25.00

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age