Business & Infrastructure Coordinator

Davita Inc.; Illinois; On-site; USD 72,000 - 104,000; Full time

Job summary

Cencora is seeking an internal sales support professional to enhance relationships with key customers and facilitate operational needs. Responsibilities include collaborating with internal teams, managing projects, and ensuring accurate information flow. Applicants should possess a Bachelor's degree and demonstrable experience in sales environments. Cencora offers competitive compensation and a supportive benefits package.

Benefits

Medical and dental benefits

Employee wellness programs

Professional development and mentorship

Qualifications

• Requires a minimum of four years of related experience.
• Advanced Microsoft Office skills are necessary.
• Understanding of sales management and consulting selling techniques.

Responsibilities

• Collaborates with internal teams to resolve issues and improve customer relationships.
• Acts as a liaison between the sales team and stakeholders.
• Manages multiple projects with a focus on deadlines and team collaboration.

Skills

Project Management

Communication

Problem Solving

Microsoft Office

Interpersonal Skills

Education

Bachelor's Degree in Business Administration or related field

Tools

Content Management Systems

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions, and technology for customers.

Primary Duties and Responsibilities:

1. Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
2. Supports the advancement of solution selling.
3. Responsible for gathering input and compiling information received from key subject matter experts to create customer-specific responses and proposals.
4. Manages multiple projects while working under management supervision with close attention to deadlines and team collaboration.
5. Recommends adjustments to internal and external communications based on challenges and successes.
6. Develops innovative approaches for process improvements.
7. Oversees the New Account setup process, ensuring information collected and entered into systems is accurate, timely, and complete.
8. Acts as a liaison between the sales team and other internal stakeholders to track and provide updates on operational needs, including contracts, reporting, pricing, and operations.
9. Keeps abreast of sales force trends and builds rapport with internal stakeholders.
10. Assists in creating high-level, customized messaging for leadership.
11. Coordinates tracking and maintains solution sales progression within key accounts.
12. Assists in updating and maintaining customer scorecards based on services, solutions, and technology.
13. Gathers, synthesizes, and organizes industry, market, and organizational information.
14. Supports the creation of whiteboarding sessions with key customers.
15. Supports efforts to align and integrate Cencora's strategic priorities.

Experience and Educational Requirements

• Requires training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar, generally obtained through a four-year Bachelor's Degree or equivalent experience and education.
• Proven ability to manage and prioritize multiple projects and meet deadlines.
• Advanced skills with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Experience with content management systems is highly preferred.
• Knowledge of Excel functions such as pivot tables, VLOOKUPs, and formulas.
• A minimum of four years of directly related and progressively responsible experience.

Minimum Skills, Knowledge, and Ability Requirements

• Understanding of Cencora's pharmacy operations and current challenges.
• Thorough knowledge of Cencora products, programs, and services.
• Working knowledge of sales management, planning, goal setting, and strategic and consultative selling techniques.
• Ability to interpret industry trends and develop response strategies.
• Strong organizational and communication skills.
• Effective oral and written communication skills for reports and presentations.
• Interpersonal skills to develop and maintain cooperative relationships.
• Ability to work proactively in a fast-paced, deadline-driven, complex environment, seeking guidance on complex tasks as needed.

What Cencora offers

We provide compensation, benefits, and resources that support an inclusive culture and our team members' purpose-driven lives. Benefits include medical, dental, vision, and a comprehensive wellness suite covering physical, emotional, financial, and social aspects. We support working families with backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental and caregiver leaves, and more. We also offer training programs, professional development, mentorship, employee resource groups, volunteer activities, and additional growth opportunities. For details, visit https://www.virtualfairhub.com/cencora.

Full-time position

Salary Range*

$72,200 - 103,290

*This range reflects a national average; actual compensation may vary based on location, with adjustments in Colorado, California, Washington, New York, Hawaii, Vermont, Minnesota, Massachusetts, Illinois, and other states.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in protected classes. We ensure non-discriminatory practices in recruiting, training, compensation, benefits, promotions, and transfers. We provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or email [e-mail]. Messages unrelated to accommodation requests will not be responded to.