Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions and technology for customers.
Primary Duties and Responsibilities:
- Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
- Supports the advancement of solution selling.
- Responsible for gathering input and compiling information received from key subject matter experts to create customer-specific responses and proposals.
- Manages multiple projects while working under management supervision with close attention to deadlines and team collaboration.
- Recommends adjustments to internal and external communications based on challenges and successes.
- Develops innovative approaches for process improvements.
- Oversees the new account setup process, ensuring information accuracy, timeliness, and completeness.
- Acts as a liaison between the sales team and other internal departments to track and update operational needs, including contracts, reporting, pricing, and operations.
- Keeps abreast of sales force trends; builds rapport with internal stakeholders.
- Assists in creating high-level, customized messaging for leadership.
- Coordinates solution sales progression within key accounts.
- Assists in updating and maintaining customer scorecards based on services, solutions, and technology.
- Gathers, synthesizes, and organizes industry, market, and organizational information.
- Supports whiteboarding sessions with key customers.
- Helps align and integrate Cencora's strategic priorities.
Experience and Educational Requirements
- Training in business administration, accountancy, sales, marketing, computer sciences, or similar fields, generally obtained through a Bachelor's Degree or equivalent experience.
- Proven ability to manage and prioritize multiple projects and meet deadlines.
- Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook.
- Experience with content management systems is highly preferred.
- Knowledge of Excel functions like pivot tables and VLOOKUPs.
- A minimum of four years of related, progressively responsible experience.
Minimum Skills, Knowledge, and Abilities
- Understanding of Cencora's pharmacy operations and challenges.
- Thorough knowledge of Cencora products, programs, and services.
- Knowledge of sales management, planning, goal setting, and strategic selling techniques.
- Ability to interpret industry trends and develop responsive strategies.
- Strong organizational and communication skills.
- Effective oral and written communication for reports and presentations.
- Interpersonal skills for developing business relationships.
- Ability to work proactively in a fast-paced, deadline-driven environment.
What Cencora Offers
We provide compensation, benefits, and resources that support an inclusive culture and our team members' purpose-driven work. Benefits include medical, dental, vision, wellness programs, parental leave, and more. We also offer training, professional development, mentorship, and community involvement opportunities. For details, visit https://www.virtualfairhub.com/cencora.
Salary Range*
$72,200 - 103,290
*This salary range reflects a national average; actual ranges may vary based on location. In certain states, the range may be up to 10% lower or 12% higher.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunities and a non-discriminatory workplace. We accommodate individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or email hrsc@cencora.com.