Business & Infrastructure Coordinator

Davita Inc.; Oregon (IL); Hybrid; USD 72,000 - 104,000; Full time

Job summary

Cencora seeks an internal sales support professional to enhance relationships and drive growth with key customers. This role involves collaboration with various teams to solve issues, manage projects, and create tailored solutions. Candidates should have a Bachelor's degree and at least four years of relevant experience. Competitive benefits offered include health coverage and professional development opportunities.

Benefits

Health coverage

Wellness programs

Professional development

Mentorship

Qualifications

• Requires a Bachelor's Degree or equivalent experience.
• Minimum of four years of related experience required.
• Advanced skills in Microsoft Office applications.

Responsibilities

• Collaborates with internal teams to resolve customer issues.
• Manages multiple projects under supervision.
• Acts as a liaison between sales and internal departments.

Skills

Organizational skills

Communication skills

Interpersonal skills

Project management

Education

Bachelor's Degree in Business Administration or related field

Tools

Microsoft Office

Content management systems

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions, and technology for customers.

Primary Duties and Responsibilities:

• Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
• Supports the advancement of solution selling.
• Responsible for gathering input and compiling information received from key subject matter experts to create customer-specific responses and proposals.
• Manages multiple projects while working under management supervision, with close attention to deadlines and the ability to collaborate in a team environment.
• Recommends adjustments to internal and external communications based on challenges and successes.
• Develops innovative approaches for process improvements.
• Oversees the new account setup process, ensuring information collected and entered into systems is accurate, timely, and complete.
• Acts as a liaison between the sales team and other internal departments to track and provide updates on operational needs, including contracts, reporting, pricing, and operations.
• Keeps abreast of sales force trends and builds rapport with internal stakeholders.
• Assists in creating high-level, customized messaging for leadership.
• Coordinates tracking and maintains solution sales progression within key accounts.
• Assists in updating and maintaining customer scorecards based on services, solutions, and technology.
• Gathers, synthesizes, and organizes industry, market, and organizational information.
• Supports the creation of whiteboarding sessions with key customers.
• Helps align and integrate Cencora's strategic priorities.

Experience and Educational Requirements

• Requires training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar, generally obtained through a four-year Bachelor's Degree or equivalent experience and education.
• Proven ability to manage and prioritize multiple projects and meet deadlines.
• Advanced skills with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Experience with content management systems is highly preferred.
• Knowledge of Excel functions such as pivot tables, VLOOKUPs, and formulas.
• Minimum of four years of related and progressively responsible experience.

Minimum Skills, Knowledge, and Ability Requirements

• Understanding of Cencora's pharmacy operations and challenges.
• Thorough knowledge of Cencora products, programs, and services.
• Working knowledge of sales management, planning, goal setting, and strategic consulting techniques.
• Ability to interpret industry trends and develop responsive strategies.
• Strong organizational and communication skills, both oral and written.
• Interpersonal skills to develop and maintain cooperative relationships.
• Ability to work proactively in a fast-paced, deadline-driven environment and seek guidance on complex tasks as needed.

What Cencora Offers

We provide compensation, benefits, and resources that foster an inclusive culture and support our team members' purpose-driven lives. Benefits include health coverage, wellness programs, support for working families, professional development, mentorship, volunteer activities, and more. For details, visit https://www.virtualfairhub.com/cencora.

Salary Range*

$72,200 - 103,290

*This range reflects a national average; actual compensation may vary based on location, with specific adjustments for certain states.

Equal Employment Opportunity

Cencora is committed to equal opportunity employment and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, and other protected classes. We also provide reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or email [e-mail]. Messages unrelated to accommodations will not be responded to.