Business Implementation Analyst

Insight Global; Columbus (GA); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking an Implementation Business Analyst to ensure the successful integration of new systems. The role involves collaborating with stakeholders, developing project plans, and conducting user acceptance testing. Ideal candidates will have at least 5 years of experience, particularly in financial services, and strong analytical skills.

Qualifications

• At least 5 years of relevant working experience.
• Experience working with TSYS.
• Experience in financial services or credit card operations.

Responsibilities

• Ensure successful integration of new systems into operations.
• Gather detailed business requirements and translate them into technical specifications.
• Develop comprehensive test plans and conduct user acceptance testing.

Skills

Analytical skills

Problem-solving skills

Communication

Interpersonal abilities

Project management

Business analysis

Job description

Position : Implementation Business Analyst

Duration : Contract through December

Location : Fully Remote! EST hours

An Implementation Business Analyst ensures the successful integration of new systems, products, or services into an organization's operations. They work closely with stakeholders to gather detailed business requirements through workshops and interviews, translating these needs into technical specifications. Collaborating with project managers, they develop project plans, timelines, and milestones, coordinating with IT, operations, and compliance teams to ensure smooth execution. The analyst analyzes existing systems and processes to identify gaps and design solutions that enhance efficiency, ensure compliance, and improve user experience. They develop comprehensive test plans and conduct user acceptance testing (UAT) to validate that implemented solutions meet business requirements.

Additionally, they create detailed documentation, including process flows, user guides, and training materials, and prepare regular status reports for stakeholders. Providing ongoing support to users during and after implementation, they troubleshoot and resolve technical and operational issues. Finally, they conduct training sessions for end-users and facilitate knowledge transfer to ensure continuity and support post-implementation.

Must Haves / Required Skills :

• At least 5 years of relevant working experience
• Experience working with TSYS
• Experience in financial services or credit card operations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in project management and business analysis tools.

Plusses :

• Knowledge of industry-specific operations and regulatory requirements.
• Experience with TS2
• Familiarity with compliance and regulatory standards.
• Advanced certifications in business analysis or project management (e.g., CBAP, PMP).

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