Business Immigration Analyst (Paralegal)

Fragomen; San Jose (CA); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

22 PTO days

Medical, dental, and vision plans

401(k) plan with company matching

Job summary

Fragomen, located in San Jose, is seeking a Business Immigration Analyst to provide client service while navigating complex immigration matters. The role offers training and growth opportunities while emphasizing teamwork and client engagement.

Candidates should possess a Bachelor’s degree or equivalent, strong communication skills, and be proficient with MS Word and Excel. The position includes an excellent benefits package with competitive compensation based in California.

Qualifications

• Experience in a customer-facing or client-service role.
• Ability to prioritize tasks and meet deadlines.
• Desire to contribute to a positive work environment.

Responsibilities

• Prepare and file petitions with government agencies.
• Communicate with foreign nationals regarding case status.
• Compile and summarize data within case-management systems.

Skills

Client-service mindset

Attention to detail

Excellent communication skills

Experience with MS Word and Excel

Education

Bachelor's degree or equivalent

Job description

Job Description

Business Immigration Analyst position at Fragomen.

About the Role

Fragomen’s Business Immigration Analyst will have an immediate impact on our business and will receive training, development, and long‑term growth opportunities. With a focus on immigration, you will work in a dynamic, challenging environment with a team passionate about immigration. You will provide world‑class client service and use industry‑leading technology solutions to help clients navigate global immigration.

How you will make a difference

• Learn about various immigration matters and develop knowledge of firm case types and client processes.
• Prepare and file petitions with government agencies, including gathering and reviewing documents, drafting case files, and filing petitions.
• Communicate with foreign nationals and client contacts on case status and general inquiries under the guidance of your supervisor.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and report case progress, status, and escalations to your supervisor.
• Compile and summarize large quantities of data within case‑management systems for reporting to clients, managers, and the team.
• Contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance (e.g., Data Privacy protocols, Connect usage, team and client protocols).

Qualifications

• Bachelor’s degree, Associate’s degree, Paralegal certification, or experience in a customer‑facing or client‑service role.
• A client‑service mindset, attention to detail, and the ability to work in a fast‑paced environment with competing demands.
• The ability to prioritize tasks, meet deadlines, and report escalations to a supervisor.
• Excellent written and verbal communication skills, including proofreading documents, drafting fluent prose, and avoiding grammatical mistakes without AI engines.
• Experience with MS Word and Excel.
• A desire to contribute to a positive work environment and collaborate effectively.

Benefits

• 22 PTO days + federal holidays
• Medical, dental, and vision plans + FSA & HSA plans
• 401(k) plan with company matching

Compensation

The salary range for this role reflects a variety of factors, including skills, experience, qualifications, work location, work arrangement, licensure, certifications, and applicable laws. Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and market alignment.

Reasonable estimate for a hybrid schedule in the local office: $52,000 – $62,000.

All offers are contingent upon successful completion of the firm’s pre‑employment screening process, which may include identity verification, work authorization confirmation, and a background check where permitted by local regulations. We use limited AI‑assisted tools for administrative screening only, never for decision‑making. Hiring decisions are made by people.