Business Immigration Analyst (Paralegal)

Fragomen; Atlanta (GA); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

22 PTO days + federal holidays

Medical, Dental, Vision plans

401K plan

Job summary

Fragomen is seeking a Business Immigration Analyst in Atlanta. You will support case preparation, document gathering, and filing while communicating with foreign nationals and client contacts. The role emphasizes meeting deadlines, adhering to SLAs, and contributing to team productivity.

Ideal candidates have a client-service mindset, strong written and verbal communication, and proficiency with MS Word and Excel. This position offers growth opportunities in a dynamic immigration-focused firm.

Qualifications

• Bachelor’s degree or paralegal certification, or equivalent client-facing experience.
• Strong written and verbal communication, proofreading, and document drafting.
• Experience with MS Word and Excel for case management and reporting.

Responsibilities

• Assist with case preparation and filing of petitions with government agencies.
• Communicate with foreign nationals and client contacts regarding case status.
• Meet SLAs, track case progress, and escalate where needed.
• Compile data for reporting to clients, managers and teams.
• Adhere to firm standards and data privacy policies.

Skills

Client service mindset

Attention to detail

Fast-paced environment

Prioritization

Deadline management

Written communication

Team collaboration

Education

Bachelor’s degree

Associate’s degree

Paralegal certification

Tools

MS Word

Excel

Job description

Job Description

About the Role:

Fragomen’s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen’s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.

How will you make a difference as a Business Immigration Analyst at Fragomen?

• Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
• With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team.
• Understand and contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).

Leverage your valuable skills and experience to make an impact at Fragomen:

• Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
• A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands
• The ability to prioritize, meet deadlines and escalations to supervisor
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
• Experience using various computer systems, including MS Word and Excel
• Desire to contribute to positive work environment, effectively collaborate and promote teamwork

Benefits

At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan

Learn More About Fragomen

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.