Business & Facilities Manager

University-of-Louisiana-At-Monroe; Breard (LA); On-site; USD 52,000 - 78,000; Full time

Job summary

University of Louisiana Monroe seeks a Business and Facilities Manager to oversee the Scheduling Office for the Event Services Department and implement events aligned with the university’s strategic goals. You will communicate with customers to schedule space, equipment, security, and setup needs, ensuring policy compliance and smooth operations.

You will supervise student workers, coordinate with campus departments and vendors, manage invoices and deposits, and handle post-event follow-up to

Qualifications

• Candidates must have high organizational effectiveness and attention to detail.
• Strong organizational skills with the ability to multi-task in a fast-paced setting.
• Proven problem solving, team building, and communication skills both verbal and written.
• Entrepreneurial spirit and ability to learn/operate audio/visual equipment.
• Familiarity with Excel, Access, Word, and Windows-based applications.

Responsibilities

• Supervise daily operations of the Scheduling Office for the Event Services Department.
• Maintain policies and procedures as mandated by the University of Louisiana Monroe.
• Answer incoming calls and assist in scheduling events in the Event Management System.
• Secure required reservation documents including insurance and alcohol certificates; confirm police presence as needed.
• Review event bills, invoices, and document payments; collect payments and prepare deposits.
• Coordinate with catering vendors for university and community events.
• Provide facility oversight and scheduling for organizational meetings and community events.
• Coordinate with university departments to ensure smooth operation of events; liaise with Physical Plant, custodial and setup services, and local rental companies.
• Handle post-event follow-up including security deposits and catering fees; follow up with clients.
• Ensure accurate setups prior to events; supervise student workers and training.
• Perform other duties as assigned by the Director of Event Services, VP for Business Affairs, or the President.

Skills

Organizational skills

Attention to detail

Multi-tasking

Problem solving

Team building

Communication skills

Entrepreneurial spirit

Computers/AV proficiency

Excel

Access

Microsoft Word

Windows applications

Tools

Audio/visual equipment

Job description

Coordinates and schedules the use of all facilities within the Event Services Department. The Business and Facilities Manager is responsible for supporting the University’s strategic plan and implementing events that advance the University’s relationships with students, faculty and staff, and community members. The Business and Facilities Manager communicates with customers to schedule events and determine need for space, equipment, security, and setup needs.

• Supervise the daily operations of the Scheduling Office for the Event Services Department
• Maintain all policies and procedures as mandated by the University of Louisiana Monroe
• Answer incoming calls
• Assist in scheduling events in the Event Management System
• Secure necessary reservation documentation including insurance certification, alcohol certificates, and confirms ULM police presence prior to an event
• Review event bills and invoices for accuracy and document all payments received
• Collect payments and prepare deposits to be taken to the bank while keeping an accurate record of all payments received
• Coordinate with catering vendors for university and community events
• Provide facility oversight and scheduling for organizational meetings, University functions, and community events
• Coordinate with University departments to ensure a smooth operation of all events scheduled for designated facilities. Work closely with the Physical Plant, custodial and set up services, and local rental companies
• Event follow-up and processing once an event has been successfully completed including return of security deposit (when applicable), collection of catering fees, and follow-up with clients
• Ensure accuracy of setups prior to events
• Supervises student workers including but not limited to scheduling and training
• Perform other duties concerning University matters as they are assigned by the Director of Event Services, the Vice President for Business Affairs, or the President of the University

Minimum Qualifications/Requirements

• Candidates must possess a high level of organizational effectiveness and attention to detail
• Strong organizational skills with the ability to multi-task in a fast-paced setting
• The successful candidate will have high levels of problem solving, team building, and communication skills both verbally and written, as well as an entrepreneurial spirit
• Candidates must have proven record of computer application experience and have the ability to learn and operate audio/visual equipment.
• Familiarity with Excel, Access, Microsoft Word, and Windows based applications

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