Business Engineer

Dover Business Services Europe; Duluth (GA); Remote; USD 65,000 - 85,000; Full time

Job summary

Join a leading company in efficient heat transfer technology as a Business Engineer, working remotely from Duluth, GA. Engage with customers to drive business, provide technical support, and manage product selection and sales processes. This role offers a competitive salary and a comprehensive benefits package.

Benefits

401(k) with employer contribution

Medical, dental, and vision insurance

Wellness programs

Paid time off

Employee assistance program

Qualifications

• Experience in business analysis and technical support.
• Proficient in using CRM software for data management.
• Strong problem-solving skills in advanced technical tasks.

Responsibilities

• Interact with customers to translate needs into actions.
• Execute product selection and quoting processes.
• Provide commercial and advanced technical support to customers.

Skills

Technical Support

Customer Interaction

Project Management

Education

Bachelor's degree in Engineering or related field

Job description

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Location:

Duluth, GA, US, 30096

Work Arrangement: Remote

At SWEP, we believe our future rest on give more energy than we take – to our planet and to our people. As the world´s leading supplier of efficient heat transfer technology, we are driving the conversion to sustainable energy usage in heat transfer. We are dedicated to constantly creating more from less energy, material, and space.

For us at SWEP, it's more than just a job, it´s a commitment to making a difference and an impact by finding new ways to make energy last longer – globally and locally. We are striving for record-breaking growth and are looking for individuals who think like entrepreneurs, have an open mind, care about the environment, and want to inspire and be inspired. Come and join us!

In close sooperation with customers, with guidance from Sales and the Team Manager, drive business by supporting the Sales organization and our customers in advanced technical and commerical tasks.

Responsibilites

• Interact with customers at all levels and work in partnership to translate needs into functional actions.
• Maintain the data and information stored in the SWEP CRM system, logging activities and updating records.
• Execute product selection and quoting in SWEP’s Sales Process from receiving RFQ to order completion, to selecting appropriate product, to providing a quote and order completion. Set price according to clear guidelines, discounts and price lists. When applicable and in agreement with sales representative set price levels independently
• Commercial and advanced technical support for all types of SWEP customers (including Strategic and Key Accounts) and internally, such as selections optimized from both technical and commercial aspects, thermodynamic calculations, customizing and claim processes, pricelists and quoting. Independently managing more complex requests such as 2-phase calculations, advanced customizing and claim trouble shooting
• Provide SSP G8 (selection software) internal and external training and actively driving its integration into customer’s software as well as supporting troubleshooting issues.
• Evaluation of requests for material specifications and certification: Lead and drive the admin work to ensure the information is provided. Check and verify that the requirements are met.
• Lead quality audits and support during Customers' visits at SWEP factories by organizing meetings, preparing agenda, collecting data in preparation for audits and negotiations.
• Coordination of stock setups (SMI, VMI consignment stock solution), preparation of new items/solutions, calculations of profitability and stock turns
• Self-driven customer/market mapping and research: Analyze customer structure and product portfolio in defined area, searching for new opportunities in addressable market space, consolidate and provide relevant commercial information.
• Participate on SWEP internal projects, and projects related to dedicated customers such as setting up new supply chain links, early R&D teams’ cooperation, new product developments, specific executions and options, third party suppliers’ coordination and joint ventures. Acting as a project leader when applicable and required.
• Participate in phase in/out of products by collecting data: such as sales data, comparison analysis, set up alternative configurations, obtaining customer approvals. Implement the setup of new products to dedicated customers.
• Participate and drive the financial analysis for strategic planning and business opportunities evaluation. Compile data and participate in the build-up of SWEP unique value proposition. Prepare supporting information and proposals for value-based selling strategies.
• Creation of customer specific pricelists based on negotiations, support the maintenance of such pricelists.
• Responsible for field failure reporting. Follow-up on the claim process (for your customers/claims)
• Provide trainings in own field of expertise.
• Act as SWEP representative at customers, exhibitions, conferences, seminars, and relevant events.
• Keep up to date with new trends and technology developments in the market to continuously maintain and grow your business acumen and knowledge
  
  

Work Arrangement : Remote

Pay Range: $65,000.00 - $85,000.00 annually

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, ;business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

We are a growing company and a part of the Dover Corporation family. We are dedicated to supporting our customers with the optimal solutions and we believe in close, rewarding partnerships. We are represented in more than 50 countries and have production facilities in Sweden, USA, Slovakia, China and Malaysia.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Job Function : Engineering

Nearest Major Market: Atlanta

Job Segment: Thermal Engineering, Outside Sales, Sustainability, Supply Chain, Engineering, Sales, Energy, Operations, Research

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

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