Business Development Specialist - Personal Care

StoryPoint Group; Grand Rapids (MI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical (BCBS)

Dental & Vision

HSA

Mileage reimbursement

PTO 20 days

Tuition reimbursement

Pet insurance

Job summary

CorsoCare Personal Care in Grand Rapids, MI is seeking a results-driven Business Development Specialist to grow personal care services in private homes across Kent County. This full-time role offers salary plus commission and frequent travel to partner facilities.

You will build relationships with physicians, hospitals and paid referral sources, lead strategic initiatives with the navigator team, and collaborate across business lines to expand revenue.

Qualifications

• 5+ years of sales experience, preferably clinical sales.
• Strong leadership and cross-functional collaboration.
• Proficiency with Microsoft Office Suite.
• Excellent presentation and public speaking.
• Ability to manage multiple projects and travel up to 90%.

Responsibilities

• Drive revenue growth with new business opportunities.
• Build relationships with hospitals, physicians, SNFs and referral sources.
• Collaborate with navigator team and operations.
• Provide tools and collateral to navigators and stakeholders.
• Develop skilled nursing facility partnerships.
• Educate patients and professionals to increase engagement.
• Use CRM to document sales activities.
• Ensure high customer satisfaction and address issues.
• Maintain weekly schedule and detailed business plan.
• Track leads with Win the Day scorecard.

Skills

Sales results

Communication

Relationship building

Strategic planning

Time management

Tools

Salesforce

Microsoft Office

Job description

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Business Development Specialist - Personal Care

Business Development Specialist - Personal Care in Private Homes

CorsoCare Personal Care

• Full Time, Salary + Commission
• Covering: Kent County / Grand Rapids

At CorsoCare we offer:
Employee First Benefits:
Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA
Continued Growth and Education from training, supportive leadership, and collaboration
Mileage reimbursement
Generous PTO/Holiday (20 days first year)
Tuition Reimbursement up to $2500 per year
Pet Insurance

Employee First Culture - YOU BELONG, YOU MATTER!
What makes you different, makes us great
You are part of a team
Your unique experiences and perspectives inspire others
A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction

Position Summary:

The Business Development Specialist is responsible for the growth and development of personal care services in private homes throughout a designated region. This role involves driving new account acquisition, building personal care revenue, and leading strategic initiatives with the navigator team. The position requires strong collaboration across all business lines and exceptional sales skills. A significant portion of the role involves establishing and expanding relationships with physicians, hospitals, skilled nursing facilities, and paid referral sources. The role requires up to 90% travel within determined region. The Business Development specialist reports to Vice President of Sales while partnering with President of Corsocare Operations of Private Homes.

Required Experience/Skills for Business Development Specialist:

• Proven ability to achieve sales results and consistently meet revenue targets.
• 5+ years of sales experience, preferably with a background in sales or clinical sales.
• Strong leadership skills with the ability to work collaboratively across business lines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, TEAMS, Outlook).
• Excellent presentation and public speaking skills.
• Ability to work effectively under pressure and thrive in a fast-paced environment.
• Entrepreneurial mindset with strong communication and interpersonal skills.
• Customer and solutions-oriented approach.
• Ability to manage and prioritize multiple projects independently.
• High energy, persuasive, and strong time management skills.
• Attention to detail and follow-through.
• Good judgment and sensitivity to confidential matters.

Primary Responsibilities for Business Development Specialist:

• Revenue Growth: Achieve a 10% revenue increase by identifying and securing new business opportunities.
• Relationship Building: Establish and maintain strong relationships with key stakeholders, including key healthcare providers, hospitals, skilled nursing facilities, senior agencies, paid referral sources, operations team, and community organizations.
• Driving results with Community Health Navigator team
• Provides necessary tools, collateral, and resources to community health navigators and key stakeholders
• Develop strategies for skilled nursing facility partnerships
• Educational Services: Provide and support patient and professional educational services to enhance understanding and engagement.
• Cross-functional Collaboration: Consistently engage with various business areas to increase cohesion, efficiency, and drive results.
• Utilize CRM tools to manage and document sales activities and client interactions.
• Ensure high levels of customer satisfaction by addressing client needs and resolving issues promptly.
• Gather feedback from clients to improve services and offerings.
• Promote customer retention and loyalty through consistent follow-up and relationship building.
• Develop and follow a detailed business plan to guide sales efforts.
• Maintain a structured weekly schedule to ensure all tasks and goals are addressed.
• Use of Win the Day scorecard system to track and manage leads and referrals effectively
• Utilize a comprehensive business plan to guide sales efforts and strategies.
• Maintain detailed Silver Sheets for tracking performance and progress on key accounts.
• Use Salesforce to manage leads, referrals, and account information effectively.
• Additional Tasks: Perform other duties as needed to support the overall success of the organization.

Skills for Success:

• Building strong relationships, 1440 Care Standards.
• Making good and timely decisions.
• Taking on new challenges with a sense of urgency.
• Working efficiently and effectively and continuously improves.
• Working well with others to meet shared goals.
• Communicating clearly and frequently.
• Relating openly and honestly with diverse group of people.
• Rebounding quickly from setbacks.
• Stepping up to address difficult issues, saying what needs to be said.
• Gaining confidence and trust in others.
• Using feedback and personal reflection to gain personal insight into strengths and weaknesses.