Business Development Specialist-Mandarin Speaker

Fantuan 饭团; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Fantuan 饭团 is seeking a results-oriented logistics coordinator in New York to support the delivery team through recruitment, training, and performance evaluation while optimizing operations with data-driven insights. Ideal candidates are detail-oriented, able to work under pressure, and fluent in English with strong communication.

Chinese language skills and prior dispatching experience are preferred to support multi-lingual operations.

Qualifications

• Possess an innovative mindset and strong execution skills.
• Have good verbal and written skills and good coordination and organization skills.
• Be able to work under pressure.
• Fluency in Chinese is preferred.
• Candidates with previous experience in dispatching and logistics industry are preferred.

Responsibilities

• Assist in the recruitment, training, and performance review process of the delivery team.
• Improve the efficiency of the delivery team and the quality of user experience based on data analysis and statistics.
• Resolve emergency situations occurred during daily operations.
• Complete tasks assigned by supervisors.

Skills

Innovative mindset

Execution skills

Verbal and written communication

Coordination and organization

Work under pressure

Chinese language

Dispatching & logistics experience

Job description

Fantuan was founded in Vancouver, Canada in 2014. With the mission of “life made easier,” we are a technology company that provides a one-stop platform connecting people and their local community. Fantuan operates in major cities across Canada, the United States, Australia, and the UK. As the world’s leading life service platform, we enable our users to unlock access to the richness of their neighborhood and the city. From food and grocery delivery to convenience and daily deals, Fantuan is bringing communities closer together than ever before.

Responsibilities:

• Assist in the recruitment, training, and performance review process of the delivery team.
• Improve the efficiency of the delivery team and the quality of user experience based on data analysis and statistics.
• Resolve emergency situations occurred during daily operations.
• Complete tasks assigned by supervisors.

Preferred Qualifications & Requirements:

• Possess an innovative mindset and strong execution skills.
• Have good verbal and written skills and good coordination and organization skills.
• Be able to work under pressure.
• Fluency in Chinese is preferred.
• Candidates with previous experience in dispatching and logistics industry are preferred.