Business Development Specialist

ICC Restoration & Cleaning Services; Woodbury (MN); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Base salary

Uncapped commission

Performance bonuses

Health insurance

Paid time off

Work vehicle for business purposes

Job summary

ICC Restoration & Cleaning Services in Woodbury, MN seeks an experienced Outside Sales / Business Development Representative. This in-person role focuses on developing new B2B relationships, managing a field sales pipeline, and delivering an exceptional client experience with our restoration services.

You’ll meet decision-makers, build trust, and own client relationships from initial contact through ongoing partnerships, while working with leadership and operations to achieve targets.

Qualifications

• Proven B2B outside sales experience
• Ability to generate new business and prospect from scratch
• Strong relationship-building and client management skills
• Experience with CRM systems and sales tracking
• Comfortable working independently in the field
• Knowledge of restoration/construction or related industries is a plus

Responsibilities

• Develop new B2B relationships and referral partnerships in the Twin Cities
• Prospect for and create new business opportunities
• Build relationships with decision-makers and referral sources
• Conduct regular face-to-face sales meetings and field visits
• Network within assigned target markets
• Develop new accounts from initial contact to ongoing relationships
• Take ownership of client relationships and stay engaged after referrals or sales
• Grow and strengthen existing client relationships
• Learn ICC's restoration services and practical property damage concepts
• Explain next steps and involve ICC resources when needed
• Manage schedule and sales pipeline independently
• Maintain CRM activity and follow-up
• Meet sales activity and KPIs
• Collaborate with leadership and operations to deliver exceptional client experience

Job description

This is not a sit-at-home sales job. This is an in-person, field-based position working from our Woodbury office.

ICC Restoration & Cleaning Services (ICC) is looking for an experienced, motivated, and competitive Outside Sales / Business Development Representative to develop new business relationships and grow strategic partnerships throughout the Twin Cities market.

For 37 years, ICC has built its reputation by helping residential and commercial property owners, property managers, and facility Directors recover from water, fire, smoke, storm, sewer, and other property damage. We have an established company, experienced operations team, strong systems, and the capabilities to deliver for the customers our sales team brings through the door.

Now we're looking for a proven salesperson who wants to help us grow and become a trusted resource to our clients.

The Opportunity

This is a relationship-driven B2B sales position for someone who enjoys being in the field, meeting people, developing relationships, creating opportunities, solving problems, and winning new business.

Our clients don't just need someone who can sell to them. When property damage occurs, they need someone they trust, who understands their problem, can help determine what needs to happen next, and knows when to bring in additional ICC resources.

We are not looking for someone who simply develops a relationship and then hands the client off. We want someone who takes ownership of their client relationships, learns our business and theirs, and becomes knowledgeable enough that clients continue to see them as a valuable resource.

You will have significant autonomy over your schedule. With that freedom comes accountability. We are looking for someone who doesn't need a manager constantly telling them where to go, who to call, or what to do next.

You should be comfortable starting relationships from scratch, earning the trust of decision-makers, asking for business, following up consistently, solving problems, and staying productive even when no one is watching.

What You'll Do

• Develop new B2B relationships and referral partnerships throughout the Twin Cities
• Prospect for and create new business opportunities
• Build relationships with decision-makers and referral sources
• Conduct regular face-to-face sales meetings and field visits
• Network within assigned target markets
• Develop new accounts from initial contact through an established business relationship
• Take ownership of client relationships and remain involved after the initial referral or sale
• Grow and strengthen existing client relationships
• Learn ICC's restoration services and develop a practical understanding of property damage and the restoration process
• Help clients understand appropriate next steps when property damage occurs and involve ICC's technical resources when needed
• Manage your schedule and sales pipeline independently
• Maintain consistent CRM activity and follow-up
• Meet established sales activity and performance KPIs
• Work closely with ICC's leadership and operations teams to deliver an exceptional client experience

Who We're Looking For

We're less interested in your exact job title than in what you've actually accomplished. Strong candidates will have a track record of:

• Producing measurable sales results
• Personally generating new business rather than relying primarily on company-provided leads
• Prospecting and developing relationships from scratch
• Building long-term B2B relationships
• Taking ownership of client relationships
• Working independently and holding themselves accountable
• Solving customer problems rather than simply selling a product or service
• Learning enough about their product, service, or industry to become a knowledgeable resource to clients
• Consistently following up and staying organized
• Handling rejection without losing momentum
• Meeting or exceeding sales goals
• Using CRM and sales activity metrics to manage performance

Proven B2B outside sales or business development experience is required. Candidates should have demonstrated experience personally generating new business, prospecting for new accounts, and developing B2B relationships from scratch.

Experience in restoration, construction, commercial property services, roofing, HVAC, plumbing, facilities, building services, insurance, or another technical or property-related B2B industry is strongly preferred. Candidates without direct industry experience must demonstrate the ability and desire to learn technical information, solve client problems, and become a knowledgeable resource to their clients.

The Person Who Will Succeed Here

You are:

• Competitive
• Persistent
• Accountable
• Professional
• Curious and resourceful
• Comfortable meeting new people
• Motivated by measurable results
• Comfortable working independently
• Responsive and dependable
• Someone who follows through
• Someone who reacts with urgency when a client needs help
• Someone who would rather be in front of customers than sitting behind a desk

If you need constant supervision to stay productive, this probably isn't the right opportunity.

If you enjoy the freedom of outside sales, take ownership of your client relationships, and have the discipline to produce results with that freedom, we'd like to meet you.

• Base salary + uncapped commission + performance bonuses
• Expected first-year total compensation: $60,000–$120,000+ based on performance
• Simple Plan
• Health insurance
• Paid time off
• Work vehicle for business purposes

Requirements

• Reliable transportation
• Ability to pass background check and drug screening
• Comfortable working primarily in the field

About ICC

ICC Restoration & Cleaning Services has served the Twin Cities and Western Wisconsin for 37 years. We provide emergency mitigation, fire and smoke restoration, water damage restoration, contents services, cleaning, and reconstruction.

We have high standards, strong systems, and a team-oriented culture built around accountability, urgency, quality, effort, and results.

We're looking for someone who wants more than another sales job. We're looking for someone who wants to take ownership of their clients and relationships, become knowledgeable about our industry, build valuable long-term partnerships, and have a meaningful impact on the growth of an established company.