Business Development Specialist

TransPerfect; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

TransPerfect seeks an Account Manager to develop new business relationships and support existing clients. The role involves client outreach, problem-solving, and ensuring satisfaction. Join a vibrant team in a fast-paced environment with opportunities for growth and a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Memberships

Birthday Off

Qualifications

• Excellent written and verbal English communication skills.
• Minimum Bachelor's degree or equivalent.

Responsibilities

• Develop prospective clients through various strategies.
• Foster and close new clients through referrals and networking.
• Negotiate rates and deadlines with clients.

Skills

Communication

Problem-Solving

Analytical Skills

Interpersonal Skills

Time Management

Education

Bachelor's Degree

Job description

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Direct message the job poster from TransPerfect

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate, and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!

So you like what you hear but haven’t worked in ‘language’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning, training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

That’s enough about us – what about you?

We look for and appreciate anyone willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions, and workflows. Therefore, the key skills we are looking for are solid communication and relationship-building abilities, keeping a cool head if situations get a bit stressful, and really owning your role, taking responsibility for your clients and their business success.

If this sounds like you, we would love to hear from you! We have 90 offices worldwide, but this particular opportunity is based in our West Palm Beach office. We offer career development, an attractive bonus plan, and social events are organized frequently.

What You Will Be Doing

Position Summary: The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Description:

• Develop prospective clients through strategies such as internet research, trade show lists, referrals, professional directories, and personal investigation.
• Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.).
• Grow new business from existing clients by working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
• Creatively problem-solve to improve current new business development strategies.
• Negotiate rates and deadlines with prospective and current clients.
• Educate clients about the translation process, including TransPerfect’s rates, turnaround times, and competitors’ information.
• Liaise with production to ensure jobs are handled appropriately with attention to detail, resulting in a perfect product.
• Follow up with clients to ensure satisfaction with delivery, quality, and customer service.
• Understand all industries that TransPerfect markets to, including industry leaders and current events.
• Perform other special projects or duties as required.

Who We Are Looking For:

Required Skills:

• Excellent written and verbal English communication skills.
• Minimum Bachelor's degree or equivalent.
• Excellent problem-solving and analytical skills.
• Strong interpersonal skills.
• Effective time management.

Why TransPerfect:

For over 25 years, we have fostered a culture where ideas are shared, and new ventures are encouraged. In this fast-paced environment, employees are stimulated to grow alongside the organization. We believe every employee should have a voice and contribute to our services.

We offer a comprehensive benefits package including medical, dental, vision insurance, 401(k) matching, memberships, and other perks. You even get your birthday off!

TransPerfect provides equal employment opportunities regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.