Business Development Senior Specialist

Symphony Communication Services; New York (NY); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Regional benefits

BYOB perk

Team development events

Job summary

Symphony Communication Services is seeking a Business Development Senior Specialist to drive enterprise AI and complex technology initiatives. You will craft strategic engagement plans for major accounts, partnering with Sales, Finance, IT, and Legal to align stakeholders and propel growth.

You will lead the development of new outreach concepts, leverage CRM and sales intelligence tools, mentor colleagues, and shape go-to-market playbooks that translate sophisticated technology into measurable

Qualifications

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field.
• In-depth expertise in B2B enterprise SaaS and AI go-to-market strategies, complex pipeline modeling, and fintech ecosystems.
• Mastery of CRM systems, sales intelligence tools, and data-driven prospecting techniques for complex tech architectures.
• Proven ability to manage complex projects and drive cross-functional alignment.

Responsibilities

• Lead enterprise AI and complex tech go-to-market initiatives for major accounts.
• Develop tailored engagement strategies for AI and complex technology solutions.
• Coordinate with Product, Marketing, and Customer Success to align go-to-market efforts.
• Analyze market dynamics and identify non-obvious expansion opportunities.
• Mentor and guide colleagues across functions.

Skills

B2B enterprise SaaS

AI go-to-market

Cross-functional leadership

Stakeholder management

Data-driven prospecting

Complex pipeline modeling

Sales strategy

Negotiation

Education

Bachelor’s degree in Business

Tools

CRM systems

Sales intelligence tools

Job description

About us @Symphony

Secure. Connected. Intelligent.

Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.

Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.

Role Description

The Business Development Senior Specialist drives complex, high-impact business development initiatives specialized in AI technologies and complex technical solutions. Operating with wide-ranging experience and in-depth commercial acumen, this role resolves complex issues where analysis of situations or technical sales data requires an evaluation of variable factors. The Senior Specialist acts as a key contributor to multi-dimensional technical go-to-market projects, developing new outreach concepts, methods, and strategic positioning for AI-driven products that yield sizeable business impact.

Responsibilities

• Enterprise AI & Tech Target Acquisition: Lead business development execution for major prospective enterprise accounts, crafting tailored engagement strategies for AI and complex technology solutions that span multiple functional stakeholders (e.g., Sales/Commercial, Finance, HR, IT, Engineering, Product, Legal).
• Methodology & Playbook Innovation: Develop and implement new commercial outreach concepts, AI-focused qualification frameworks, and technical market entry techniques that elevate overall commercial performance.
• Cross-Functional Initiative Leadership: Partner with Product, Marketing, and Customer Success leadership to align top-of-funnel technical sales strategies with broader go-to-market objectives, AI capabilities, and product roadmaps.
• Market & Tech Opportunity Analysis: Perform evaluation of market dynamics, competitive technology threats, and emerging AI trends to identify non-obvious expansion opportunities within key verticals.
• Mentorship & Technical Guidance: Help other employees improve their skills and advance their career through guidance, coaching and mentorship, both in your direct team and across the firm. Regularly provide specialized technical guidance and persuasively gain cooperation across functions.

Required Qualifications :

• Education: Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
• Domain Expertise: In-depth professional expertise in B2B enterprise SaaS and AI solution go-to-market strategies, complex technical pipeline modeling, and financial technology ecosystems. Mastery of CRM systems, sales intelligence tools, and data-driven prospecting techniques for complex technology architectures.
• Leadership & Resource Management: Proven ability to manage complex project deliverables independently, exercise judgment in selecting evaluation criteria, and drive cross-functional alignment.
• Communication & Stakeholder Management: Persuasive communication skills with a demonstrated ability to influence functional leaders, negotiate complex technical terms, and gain cross-departmental cooperation.

This is a general job description and is not intended to be all-inclusive of the experience, responsibilities, or duties that may be required in the role. Goals, deliverables, and responsibilities are at the discretion of management.

Compensation

• Salary Range: $110,000 - 140,000base salary per year
• Sales Commission Plan

Benefits and Perks

• Regional specific competitive benefits
• Build your own Benefits (BYOB) perk
• Local events, team building, and development opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.