Associate Director, Business Development

Symphony; New York (NY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Regional benefits

BYOB perk

Local events and development opportunt

Job summary

Symphony, based in New York, NY, seeks an Associate Director, Business Development to lead enterprise sales, set targets with executive leadership, and drive end-to-end growth within the financial services sector.

You will build high-impact relationships with traders, brokers, finance managers, and technologists, applying our platform to solve workflow challenges and accelerate user adoption. This role interfaces with C-suite leaders to align strategy and product direction.

Qualifications

• Bachelor's or Master’s degree in Business Administration, Finance, or related field.
• Deep expertise in global financial technology, enterprise sales strategy and corporate growth mechanics.
• Proven track record in managing sales teams, budgets and large-scale initiatives.
• Executive fluency in enterprise CRM systems, commercial analytics engines, BI platforms and go-to-market stacks.
• Exceptional C-suite negotiation and stakeholder management skills.

Responsibilities

• Achieve or exceed targets by developing go-to-market strategies, building pipeline, and expanding revenue with strategic financial services clients.
• Provide direct leadership, coaching, and performance management to sales team members.
• Collaborate with cross-functional teams to standardize and market the service portfolio and ensure seamless customer support.
• Drive market positioning, communicate industry trends, and shape product offerings with customer feedback.
• Maintain accurate account plans, budgets, and executive reporting.
• Travel as required.

Skills

Enterprise sales strategy

Leadership & management

C-suite negotiation

CRM systems

BI platforms

Education

Bachelor’s/Master’s in Business Admin or Finance

Tools

CRM systems

BI platforms

Analytics engines

Job description

About us @Symphony

Secure. Connected. Intelligent.

Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.

Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.

Role Description

The Associate Director, Business Development works in partnership with executive leadership to set goals, refine targets, and drive enterprise sales strategies. Accountable for operational effectiveness and end-to-end execution of business development initiatives, this role makes final implementation decisions and delivers results through leading and developing team members.

Working dynamically across the financial services sector, you will establish the company as a premier communications provider within the financial marketplace. You will build high-impact relationships with traders, brokers, finance managers, operations specialists, and technologists—applying our technologies to solve workflow challenges and drive long-term user growth. This role interacts regularly with C-suite and senior leadership to influence corporate policy, manage departmental resources, align cross-functional teams (Product, Finance, Legal, Marketing), and represent customer needs to shape future product offerings.

Responsibilities

• Revenue Generation & Account Strategy: Achieve or exceed assigned targets by developing go-to-market strategies, building pipeline, establishing new accounts, and expanding existing revenue streams across strategic financial services clients.
• People Leadership & Team Development: Provide direct leadership, coaching, and real-time performance management to sales team members to drive engagement, retention, and skill growth.
• C9 Cross-Functional Alignment: Work closely with the wider C9 team to standardize and market the service portfolio. Collaborate directly with client support, training, and product management teams to ensure seamless customer support and represent user needs for product enhancement.
• Market Positioning & Competitor Intelligence: Drive market awareness, acquire and communicate industry trends and competitor intelligence, and position our technology solutions across new and existing markets.
• Operational Governance & Reporting: Maintain accurate account plans, manage departmental budgets, provide executive reporting, and negotiate key commercial vendor/customer agreements.
• Travel: Travel as required.

Required Qualifications

• Education: Bachelor's or Master’s degree in Business Administration, Finance, or a related field.
• Domain & Industry Knowledge: Deep expertise in global financial technology, enterprise sales strategy, corporate growth mechanics, financial workflows, and commercial governance.
• Leadership & Management: Proven track record in managing sales teams, developing talent, managing budgets, and executing large-scale organizational initiatives.
• Technical Mastery: Executive fluency in enterprise CRM systems, commercial analytics engines, BI platforms, and go-to-market technology stacks.
• Interpersonal & Communication: Exceptional C-suite negotiation and stakeholder management skills with an entrepreneurial drive to win.

Compensation

• Salary Range: $140,000 - 190,000 base salary per year
• Sales Commission Plan

Benefits And Perks

• Regional specific competitive benefits
• Build your own Benefits (BYOB) perk
• Local events, team building, and development opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.