Technical Consultant

Symphony Industrial AI, Inc.; United States; Remote; USD 100,000 - 170,000; Full time

Job summary

SymphonyAI is seeking a Technical Consultant to own technical configuration, deployment, and integration for client workstreams across SaaS and client-hosted environments. You will translate complex requirements into practical specifications, build data pipelines, and support SIT, UAT, OAT, and production deployment.

This client-facing, hands-on role collaborates with Compliance, Risk, and Technology teams while using logs, data, automation, and root cause analysis to ensure delivery success and

Qualifications

• 3–7 years of technical implementation experience in enterprise or client-facing environments.
• Strong SQL and data validation, and the ability to troubleshoot data integration issues.
• Linux/Unix scripting and reading/troubleshooting Python or Java code.
• Deployment/automation experience with Git, GitHub, CI/CD, YAML, Helm, Kubernetes.
• Experience with XML/JSON, REST APIs, SAML/SSO, and basic networking.
• Cloud experience with AWS, Azure, or GCP.
• Excellent problem solving and proactive communication with stakeholders.

Responsibilities

• Own technical delivery across client workstreams from requirements through production deployment.
• Translate business and regulatory needs into technical specifications and implementation plans.
• Build and validate data pipelines with quality checks and documentation.
• Configure and deploy applications using GitHub, YAML, Helm, Kubernetes, and CI/CD.
• Perform root-cause analysis to resolve data, API, networking, and deployment issues.
• Plan SIT/UAT/OAT activities and support production deployment while protecting timelines.
• Leverage AI tools and LLMs to accelerate workflows and ensure output accuracy.
• Integrate AI capabilities via model endpoints, data prep, and API integration.
• Collaborate with stakeholders across Technical Program Management, Data Science, and Engineering.
• Provide proactive status updates on delivery risks and decisions.
• Mentor junior consultants and escalate architecture decisions as needed.

Skills

SQL & data skills

Client-facing communication

Ownership mindset

Practical AI experience

Problem solving

Scripting (Bash)

Tools

Git

GitHub

CI/CD

YAML

Helm

Kubernetes

REST APIs

Job description

Introduction

About SymphonyAI Financial Services is on a mission to make the financial system safer. We combine more than 25 years of financial crime expertise with advanced AI to help financial institutions detect risk, fight financial crime, and navigate an increasingly complex regulatory environment.

We are reimagining financial crime compliance around connected risk intelligence, agent led workflows, and embedded governance, helping institutions strengthen controls, reduce manual effort, and adapt as risks evolve.

About The Role

Successful client onboarding depends on reliable technical delivery, clear communication, and the ability to solve complex integration problems. That's where you come in.

As a Technical Consultant, you'll own technical configuration, deployment, and integration for assigned client workstreams across SaaS and client-hosted environments. You'll translate business and regulatory requirements into practical technical specifications, build and validate data pipelines, and support delivery through SIT, UAT, OAT, and production deployment.

You'll work day-to-day with client compliance, risk, and technology teams, as well as Technical Program Managers, Data Science, and Engineering. This is a hands on, client-facing role where you'll use logs, data, automation, and root cause analysis to keep implementations moving, make risks visible, and deliver production-ready solutions.

Job Description

Responsibilities

• Own technical delivery. Lead configuration, deployment, integration, and data pipeline activities for assigned client workstreams from requirements through OAT and production.
• Translate requirements into solutions. Turn client business, regulatory, data, and security needs into clear technical specifications and implementation plans.
• Build reliable data pipelines. Develop, validate, orchestrate, and deploy SQL- and Python-based pipelines with appropriate data quality checks, scheduling, documentation, and operational readiness.
• Configure and deploy applications. Use GitHub, YAML, Helm, Kubernetes, and CI/CD practices to package, configure, and deploy solutions across SaaS and client environments.
• Solve problems at the source. Use logs and root cause analysis to resolve moderately difficult issues across data, APIs, SAML/SSO, networking, deployment, and application configuration.
• Support client acceptance. Plan and support SIT, UAT, OAT, technical reviews, validation, and production deployment while protecting delivery timelines, SLA commitments, and client acceptance.
• Put AI to work. Use AI tools, LLMs, and RAG to accelerate technical workflows, pipeline development, validation, documentation, and troubleshooting while checking outputs for accuracy and suitability.
• Integrate AI capabilities. Support model endpoints, data preparation, and AI or LLM API integration through REST endpoints or SDKs, and help monitor deployed AI solutions.
• Partner across teams. Work closely with client stakeholders, Technical Program Managers, Solution Architects, Data Science, Engineering, and Product Delivery on decisions, risks, and scope.
• Make progress visible. Provide proactive status updates on delivery, dependencies, risks, issues, and technical decisions to project sponsors and senior stakeholders.
• Help others grow. Share implementation practices and mentor junior consultants while escalating architecture changes and material scope decisions to the appropriate senior owners.

You may be a good fit if you have

• 3 to 7 years of technical implementation experience with hands on delivery in enterprise or client-facing environments, including at least one deployment through UAT or one data pipeline delivered to production.
• Strong SQL and data skills. You can build queries and pipelines, perform data validation and quality checks, and troubleshoot database or data integration issues.
• Linux/Unix and scripting experience using Bash and the ability to read and troubleshoot Python, Java, or similar code.
• Deployment and automation experience with Git, GitHub, CI/CD, YAML, Helm, and working knowledge of Kubernetes.
• Integration experience with XML and JSON configuration, REST APIs, SAML/SSO, and basic networking concepts.
• Cloud experience with at least one major platform such as AWS, Azure, or GCP.
• Strong problem solving skills. You use logs, evidence, and root cause analysis to resolve integration, deployment, data, and environment issues.
• Client-facing communication skills. You can explain complex technical topics clearly, manage stakeholder expectations, and provide proactive updates on progress, risks, and issues.
• An ownership mindset. You can manage an assigned workstream end to end, balance multiple priorities, and elevate architecture or scope changes at the right time.
• Practical AI experience. You have used AI tools or LLM APIs to accelerate technical work and understand the importance of validating outputs before integrating them into business processes.

Strong candidates may also have

• Hands-on experience with AML, KYC, fraud, sanctions, transaction monitoring, alert management, or other compliance platforms.
• Experience with Spark, Snowflake, or another enterprise data platform.
• Experience with pipeline orchestration, scheduling, production monitoring, and data quality frameworks.
• Exposure to ML model deployment, model endpoints, feature preparation, or monitoring for data drift and model degradation.
• Experience with GraphQL, microservices, rule engines, or complex enterprise integrations.
• A cloud certification in AWS, Azure, or GCP.
• Experience working with global enterprise clients and distributed delivery teams.
• Understanding of AI model governance, including explainability, auditability, and data privacy in production environments.

About Us

About SymphonyAI

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, financial services, manufacturing, media, and business IT. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 2,000 talented leaders, data scientists, and other professionals across 35 countries. SymphonyAI is an SAIGroup company, backed by a $1 billion commitment from Dr. Romesh Wadhwani, a successful entrepreneur and philanthropist.

Visit here, for more information about how we hire, what's in it for you, our culture and values.

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