Business Development Representative - WMS

ShipBob, Inc.; Chicago (IL); Hybrid; USD 58,500 - 71,500; Full time

Benefits offered by this job

Medical, Dental, Vision & Basic Life

Paid Maternity/Parental Leave

Paid Holidays & Flexible Time Off

Job summary

ShipBob, Inc. is hiring a Business Development Representative for our WMS team. The role combines remote work on Mondays and Fridays with onsite collaboration on Tuesdays through Thursdays at our Chicago location, supporting brands using or evaluating ShipBob’s Warehouse Management System.

You will craft targeted outreach to decision‑makers, set high‑quality meetings, and partner with WMS Account Executives to advance deals. Prior experience in logistics SaaS and consultative selling is valued.

Qualifications

• Minimum 1 year of demonstrated success in a sales environment.
• Background in WMS, OMS, 3PL, supply chain, or logistics SaaS is a strong plus.
• Experience selling over the phone and smart‑calling warehouse operations, supply chain, and logistics decision‑makers.
• A consultative mindset — you ask great questions and listen before you pitch.
• A high degree of diligence, accountability, and self‑direction.
• Comfortable in a competitive environment, with evidence of personal ambition.
• Relentless persistence in the face of daily rejection and delays.
• An aptitude for research and understanding data.
• Grit. This role requires someone who thrives in ambiguity and finds a way forward when the path isn’t clear.

Responsibilities

• Drive Growth: Identify, research, and qualify brands managing their own fulfillment operations, adding 10+ high‑potential WMS prospects to your pipeline daily.
• Proactive Outreach: Execute a high‑volume, multi‑channel outreach strategy including 40+ dials, 5+ quality connections, and 25+ minutes of call time per day.
• Strategic Prospecting: Leverage LinkedIn, CRM tools, and industry databases to identify brands that are strong fits for ShipBob WMS, focusing on beauty, health & wellness, food & beverage, and home goods verticals.
• Engage Decision‑Makers: Connect with key stakeholders to understand their current warehouse operations, identify pain points, and determine alignment with ShipBob’s WMS solution.
• Advocate & Advise: Use a consultative approach to uncover non‑traditional opportunities and make thoughtful recommendations.
• Collaborate for Success: Schedule qualified demos for WMS Account Executives and help drive deals forward through strategic collaboration.
• Own the Metrics: Meet and exceed daily activity benchmarks and contribute to monthly and annual WMS revenue goals.
• Stay Ahead: Keep a pulse on the WMS competitive landscape, industry trends, and evolving enterprise needs to sharpen outreach strategy and messaging.
• Additional duties and responsibilities as necessary.

Skills

Sales experience

WMS/3PL knowledge

Phone selling

Consultative selling

Diligence

Competitive mindset

Persistence

Research skills

Grit

Job description

Business Development Representative - WMS

As a member of the ShipBob team, you will join our high-performance environment focused on continuous learning, innovation, and results. You will help brands solve their warehouse operations challenges with ShipBob’s proprietary Warehouse Management System.

• Grow with an Ownership Mindset: We champion continuous learning and innovation. You’ll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth.
• Collaborate with Peers and Leaders Alike: Leaders are accessible; feedback flows in both directions, and everyone supports each other. We hold each other to high standards because we trust each other to meet them, fostering transparency and mutual respect.
• Experience a High-Performance Culture and Clear Purpose: Our goals are specific, accountability is shared, and every team member sees how their work connects to our mission. We celebrate milestones and learn from setbacks.

Start Date: August 10, 2026

Compensation: Base salary of $65,000 annually + Commission

Location: Remote Monday and Friday. Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607.

You will be the first point of contact for prospects currently running their own warehouse operations or using a 3PL partner. Your mission is to craft thoughtful, targeted outreach to decision‑makers and set high‑quality meetings that turn into closed deals for our WMS Account Executives.

This role reports to the Senior Manager, Business Development.

Responsibilities

• Drive Growth: Identify, research, and qualify brands managing their own fulfillment operations, adding 10+ high‑potential WMS prospects to your pipeline daily.
• Proactive Outreach: Execute a high‑volume, multi‑channel outreach strategy (cold calls, emails, and social selling) including 40+ dials, 5+ quality connections, and 25+ minutes of call time per day — targeting warehouse ops leaders, supply chain directors, and 3PL operators.
• Strategic Prospecting: Leverage LinkedIn, CRM tools, and industry databases to identify brands that are strong fits for ShipBob WMS, focusing on beauty, health & wellness, food & beverage, and home goods verticals.
• Engage Decision‑Makers: Connect with key stakeholders to understand their current warehouse operations, identify pain points, and determine alignment with ShipBob’s WMS solution.
• Advocate & Advise: Use a consultative approach to uncover non‑traditional opportunities and make thoughtful recommendations — this role requires real problem‑solving, not just pitch delivery.
• Collaborate for Success: Schedule qualified demos for WMS Account Executives and help drive deals forward through strategic collaboration.
• Own the Metrics: Meet and exceed daily activity benchmarks and contribute consistently to monthly and annual WMS revenue goals.
• Stay Ahead: Keep a pulse on the WMS competitive landscape, industry trends, and evolving enterprise needs to sharpen your outreach strategy and messaging.
• Additional duties and responsibilities as necessary.

Qualifications

• Minimum 1 year of demonstrated success in a sales environment.
• Background in WMS, OMS, 3PL, supply chain, or logistics SaaS is a strong plus — you already know the buyer and the pain points.
• Experience selling over the phone and smart‑calling warehouse operations, supply chain, and logistics decision‑makers.
• A consultative mindset — you ask great questions and listen before you pitch.
• A high degree of diligence, accountability, and self‑direction.
• Comfortable in a competitive environment, with evidence of personal ambition.
• Relentless persistence in the face of daily rejection and delays.
• An aptitude for research and understanding data.
• Grit. This role requires someone who thrives in ambiguity and finds a way forward when the path isn’t clear.

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our architecture is $65,000. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies.