Business Development Representative - WMS

ShipBob; Chicago (IL); Hybrid; USD 58,500 - 71,500; Full time

Benefits offered by this job

Medical Insurance

Parental Leave

Holidays & PTO

Sick Leave

Wellness Days

401K Match

Comprehensive Benefits Package

Job summary

ShipBob is seeking a Business Development Representative to drive growth in our WMS sales team. You will be the first point of contact for brands operating their own warehouses or using 3PLs, crafting targeted outreach to warehousing and logistics leaders to set high-quality meetings for our WMS Account Executives.

You will own outbound strategy, leverage LinkedIn and CRM tools, and collaborate with the AE team to advance deals, aiming to exceed daily activity targets and contribute to revenue

Qualifications

• 1 year of sales experience required.
• Experience in WMS/OMS/3PL/logistics SaaS is a strong plus.
• Sales experience over the phone focusing on warehouse ops decisions.
• Consultative mindset with strong questioning and listening.
• High diligence, accountability, and self-direction.
• Comfortable in a competitive environment with personal ambition.
• Persistent in the face of daily rejection and delays.
• Aptitude for research and understanding data.
• Grit to navigate ambiguity.

Responsibilities

• Identify, research, and qualify brands with owned fulfillment ops.
• Execute high-volume multi-channel outreach (cold calls, emails, social).
• Prospect using LinkedIn, CRM, and databases to fit ShipBob WMS.
• Engage stakeholders to understand pain points and align with WMS solutions.
• Provide consultative recommendations and uncover non-traditional opportunities.
• Schedule qualified demos for WMS Account Executives and collaborate on deals.
• Meet and exceed daily activity benchmarks and revenue goals.
• Monitor competitive landscape and trends to sharpen messaging.

Skills

Sales experience

Phone sales

Consultative selling

Research & data analysis

Persistence

Ambition

Communication

Time management

Tools

WMS

OMS

3PL software

CRM

Job description

As a member of the ShipBob Team, you will…

• Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Start Date: August 10, 2026

Compensation: Base salary of $65,000 annually + Commission

Location: Remote Monday and Friday. Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607.

Are you a strategic thinker with a passion for uncovering opportunities and driving growth in the warehousing and logistics space? Join our WMS Sales team as a Business Development Representative and play a vital role in helping brands solve their warehouse operations challenges with ShipBob's proprietary Warehouse Management System.

In this high-impact role, you'll be the first point of contact for prospects currently running their own warehouse operations — whether in-house or through a 3PL partner. Your mission: craft thoughtful, targeted outreach to decision-makers in warehouse ops, supply chain, and logistics, setting high-quality meetings that turn into closed deals for our WMS Account Executives.

This role reports to the Senior Manager, Business Development.

ShipBob is proud to be named on the Chicago Tribune's list of Top Workplaces: https://www.chicagotribune.com/2024/11/15/top-workplaces-2024-chicago-winners/.

What You’ll Do

• Drive Growth: Identify, research, and qualify brands that are managing their own fulfillment operations — adding 10+ high-potential WMS prospects to your pipeline daily.
• Proactive Outreach: Execute a high-volume, multi-channel outreach strategy (cold calls, emails, and social selling) including 40+ dials, 5+ quality connections, and 25+ minutes of call time per day — targeting warehouse ops leaders, supply chain directors, and 3PL operators.
• Strategic Prospecting: Leverage platforms like LinkedIn, CRM tools, and industry databases to identify brands that are strong fits for ShipBob WMS — with a specific focus on beauty, health & wellness, food & beverage, and home goods verticals.
• Engage Decision-Makers: Connect with key stakeholders to understand their current warehouse operations, identify pain points, and determine alignment with ShipBob's WMS solution.
• Advocate & Advise: Use a consultative approach to uncover non-traditional opportunities and make thoughtful recommendations — this role requires real problem solving, not just pitch delivery.
• Collaborate for Success: Schedule qualified demos for WMS Account Executives and help drive deals forward through strategic collaboration.
• Own the Metrics: Meet and exceed daily activity benchmarks and contribute consistently to monthly and annual WMS revenue goals.
• Stay Ahead: Keep a pulse on the WMS competitive landscape, industry trends, and evolving enterprise needs to sharpen your outreach strategy and messaging.
• Additional duties and responsibilities as necessary.

What You’ll Bring To The Table

• Minimum 1 year of demonstrated success in a sales environment required.
• Background in WMS, OMS, 3PL, supply chain, or logistics SaaS is a strong plus — you already know the buyer and the pain points.
• Experience selling over the phone and smart calling warehouse operations, supply chain, and logistics decision-makers.
• A consultative mindset — you ask great questions and listen before you pitch.
• A high degree of diligence, accountability, and self-direction.
• Comfortable in a competitive environment, with evidence of personal ambition.
• Relentless persistence in the face of daily rejection and delays.
• An aptitude for research and understanding data.
• Grit. This role requires someone who thrives in ambiguity and finds a way forward when the path isn't clear.

Perks & Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package: https://www.shipbob.com/careers/
• See Our High-Performing Culture: Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our architecture is $65,000. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You

Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in‑class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in‑house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest‑growing tech companies headquartered in Chicago.

At ShipBob, every full‑time employee gets access to our best‑in‑class AI and productivity tools from Day 1 at no cost. This isn’t a pilot or a perk for select teams. It’s standard for everyone. We believe innovation isn’t owned by one department. Whether you’re in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

We may use AI‑powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.