Business Development Representative – Managed IT Services

Capital Data Service, Inc.; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary plus commission

Health, dental, and vision benefits

Ongoing training and professional development

Supportive team environment

Job summary

A trusted IT solutions provider, based in Atlanta, is looking for a motivated Business Development Representative to drive growth in Managed IT Services. Responsibilities include identifying new business opportunities, conducting discovery calls, and presenting services to clients. Ideal candidates should have 2+ years in business development, strong interpersonal skills, and familiarity with CRM tools. The role offers competitive salary with commission, health benefits, and a supportive team environment.

Qualifications

• 2+ years of Business Development experience in IT services or B2B technology is required.
• Strong ability to translate technical concepts into business-focused value.
• Experience managing leads and opportunities through CRM tools.

Responsibilities

• Identify new business opportunities through outreach and networking.
• Maintain accurate records in the CRM with leads and activities.
• Build long-term relationships with clients and upsell/cross-sell services.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Self-motivated

Education

Bachelor’s degree in Business, Information Technology or related field

Tools

CRM tools

Job description

Business Development Representative – Managed IT Services

Capital Data Service, Inc. has been a trusted IT solutions provider for businesses and government agencies since 1985. We deliver a comprehensive range of hardware, software, security, and network solutions designed to keep organizations operating efficiently, securely, and reliably.

Our team of certified engineers partners closely with clients to design, implement, and support IT environments that align with real business goals. From managed IT services and cybersecurity to cloud and infrastructure solutions, we focus on practical, scalable technology that helps organizations grow with confidence.

At Capital Data Service, we value long-term relationships, accountability, and exceptional customer support. Our success is built on doing the right thing for our clients and working as a collaborative team to deliver dependable, high-quality IT solutions.

Description:

Capital Data Service, Inc. is seeking a motivated, results-driven Business Development Representative to help grow our Managed IT Services practice. This role is ideal for someone who enjoys building relationships, solving business problems, and guiding small to mid-sized businesses toward smarter, more secure technology decisions.

You will be responsible for identifying new business opportunities and setting meetings with new prospective clients for upper management. While technical expertise is helpful, success in this role depends on strong communication, curiosity, and the ability to connect technology solutions to real business needs.

What You’ll Do:

Sales & Business Development

• Proactively identify and pursue new business opportunities through cold outreach, referrals, networking, and digital prospecting
• Conduct discovery calls to understand client goals, challenges, and IT environments
• Present and position managed IT services, cloud solutions, cybersecurity services, backup and recovery, and helpdesk support in a consultative manner
• Arrange, schedule, and participate in meetings with prospective clients for upper management.
• Maintain accurate and up-to-date records in the CRM, including leads, activities, forecasts, and notes
• Build and manage a consistent pipeline to support monthly and quarterly revenue goals
• Collaborate with internal teams to ensure smooth onboarding and long-term client success

Relationship Building & Growth

• Establish trusted, long-term relationships with clients and prospects
• Identify opportunities for upselling and cross-selling additional services as client needs evolve
• Represent the company professionally at meetings, events, and networking opportunities

Market Awareness & Collaboration

• Stay informed on industry trends, competitor offerings, and emerging technologies affecting SMBs
• Work closely with technical and leadership teams to align solutions with client needs

Location:

Job Type:

Full-time

Reports To:

What We’re Looking For:

Required Experience & Skills

• 2+ years of Business Development experience, preferably in IT services, Managed Services, or B2B technology.
• Strong interpersonal, communication, and negotiation skills
• Ability to translate technical concepts into clear, business-focused value
• Experience using CRM tools to manage leads and opportunities
• Self-motivated, organized, and comfortable working toward performance goals

Preferred Qualifications

• Familiarity with MSP offerings such as managed services, cybersecurity, cloud solutions, and IT support
• Bachelor’s degree in Business, Information Technology, or a related field (preferred, not required)
• Experience selling to small or mid-sized businesses

What We Offer:

• Competitive base salary plus commission structure
• Health, dental, and vision benefits
• Ongoing training, sales enablement, and professional development
• Supportive team environment with access to technical experts
• Opportunity to work with modern technology solutions and a growing client base
• Long-term growth potential within a stable and expanding organization

Why Capital Data Service, Inc.

We focus on building long-term partnerships, not one-time sales. Our team values honesty, reliability, and doing what’s right for our clients. If you’re looking for a sales role where your work directly impacts client success and where relationships matter, this could be a great fit.

If you are an eager individual looking to advance your career in IT with a business with a strong record of success, submit your resume [e-mail] to be considered for this position.

If you would like to be considered for this position, you should fill out the form below.

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