Business Development Representative / BDR - Full Time -Milford Toyota

Hertrichs; Newark (DE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

Short & Long-Term Disability Plans

401(k) with Employer Match

Paid Vacation, Holidays & Sick Time

Employee Vehicle Purchase Discounts

Career growth opportunities

Job summary

Hertrich Family of Dealerships is seeking a Customer Service / Internet Representative (BDR) to support our sales teams in Newark, Delaware. If you enjoy talking with customers, setting appointments, and thriving in a fast-paced automotive environment, this is a great growth opportunity.

The role focuses on handling inbound calls, managing internet leads, and delivering a top-tier customer experience while supporting the sales and service teams with follow-up and outreach.

Qualifications

• Customer service or call center experience preferred.
• Strong communication and phone skills.
• Comfortable using computers and the internet.

Responsibilities

• Handle inbound calls and internet leads.
• Schedule appointments and follow up with customers.
• Build relationships and deliver a top-tier customer experience.
• Maintain and update online vehicle listings.
• Generate and track leads through CRM systems.
• Communicate with customers via phone, email, and online platforms.
• Support sales and service teams with follow-up and outreach.
• Complete administrative tasks and reports as needed.

Skills

Customer service

Call center experience

CRM systems

Communication skills

Education

High School Diploma or GED

Tools

CRM software

Job description

Business Development Representative (BDR)

Customer Service / Internet Representative | Career Growth

• NOW HIRING - Customer-Focused Professionals!
• Inbound Calls | Internet Leads | Growth Opportunity

Build Your Career in a Fast-Growing Automotive Company!

The Hertrich Family of Dealerships is hiring a Business Development Representative (BDR) to support our sales teams.

If you enjoy talking with customers, setting appointments, and working in a fast-paced environment, this is your opportunity to grow with a company that offers long-term career advancement.

Why Choose Hertrich?

• Competitive Pay Plan + Bonus Potential
• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Plans
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts
• Career growth opportunities across multiple departments

Hertrich is a third-generation, family-owned dealership group with:

• 24 Dealerships
• 15 Collision Centers
• 18 Automotive Brands

We proudly support 90+ local charities and foster a culture built on growth, integrity, and customer service excellence.

What You'll Do

• Handle inbound calls and internet leads
• Schedule appointments and follow up with customers
• Build strong relationships and deliver a top-tier customer experience
• Maintain and update online vehicle listings
• Generate and track leads through CRM systems
• Communicate with customers via phone, email, and online platforms
• Support sales and service teams with follow-up and customer outreach
• Complete administrative tasks and reports as needed

What We're Looking For

• Customer service or call center experience preferred
• Strong communication and phone skills
• Comfortable using computers, CRM systems, and the internet
• Organized, detail-oriented, and able to multitask
• Positive, energetic, and motivated personality
• Self-starter with a strong work ethic
• Flexible schedule (including evenings and weekends)
• High School Diploma or GED required

Ready to Grow Your Career?

If you're looking for a fast-paced, customer-focused role with real growth potential we want to hear from you.

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.