Business Development Representative (Automotive Service)

Edwards Nissan; Omaha (NE); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Bonuses

Benefits

Job summary

A local automobile dealership in Omaha, NE is seeking a Business Development representative to handle incoming requests via phone and online. Responsibilities include scheduling appointments, maintaining customer satisfaction, and knowledge of dealership products. Candidates should have previous call center experience, excellent communication, and a high school diploma. The position offers competitive pay starting at $19.00 per hour plus bonuses and benefits.

Qualifications

• Previous call center experience is highly preferred.
• Must have professional appearance and strong work ethic.

Responsibilities

• Answering incoming phone calls and online inquiries.
• Logging customer details and comments in our system.
• Scheduling appointments and following up with any 'no show' customers.
• Maintaining thorough, up-to-date knowledge of our products.
• Maintaining contact with customers to ensure they are happy with our service.

Skills

Excellent communication skills

High attention to detail

Superior customer service skills

Education

High school diploma/GED

Job description

Description

Edwards Chrysler Dodge Jeep Ram at Village Pointe in Omaha, NE is looking for an enthusiastic Business Development representative to join our growing dealership's service department. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential service leads, booking appointments for the service department, and acting as a first point of contact for customers. Previous call center experience is highly preferred

Schedule: M-F 8am-5pm and a rotating Saturday

Compensation: Starting at $19.00 per hour + bonuses + benefits

Responsibilities

• Answering incoming phone calls and online inquiries
• Logging customer details and comments in our system
• Scheduling appointments and following up with any "no show" customers
• Maintaining thorough, up-to-date knowledge of our products
• Adhering to all company policies and procedures
• Maintaining contact with customers to ensure they are happy with our service
• Ensuring potential customers are aware of any promotions
• Assisting with various other tasks at the dealership

Requirements

• Previous call center experience.
• Excellent communication skills and high attention to detail
• Professional appearance and strong work ethic
• Must have at least a high school diploma/GED
• Demonstrated superior customer service skills