Business Development Representative at DigitalGenius

Jack & Jill; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

DigitalGenius is seeking a Business Development Representative to lead our North American expansion from its New York base. You will own top‑of‑funnel outreach, identify pain points, and articulate the value of our AI to C‑suite executives to build a strong pipeline that fuels global growth.

With 1–3 years in SaaS/e‑commerce/AI B2B sales, you will drive outbound quotas and thrive in a fast‑paced startup. This role offers high visibility and rapid career progression into AE responsibilities.

Qualifications

• 1–3 years of proven experience in a B2B sales or business development role, specifically within the SaaS, e-commerce, or AI sectors.
• Track record of overachieving outbound quotas and thriving in a high‑intensity, hunting‑focused startup environment.
• Exceptional written and verbal communication skills, with the ability to translate complex AI capabilities into tangible business outcomes for senior stakeholders.

Responsibilities

• Execute multi‑channel outbound prospecting strategies, including cold calling, personalized emailing, and social selling, to secure meetings with C‑suite and Director‑level retail executives.
• Conduct high‑level discovery calls to qualify prospects, evaluate their support automation needs, and articulate how DigitalGenius solves complex customer experience challenges.
• Partner closely with Account Executives to manage a healthy sales pipeline, ensuring CRM hygiene and consistent conversion of opportunities into qualified leads.

Job description

Job Title Business Development Representative

Salary Not Disclosed

Company Description DigitalGenius is a $38M venture-backed AI leader, funded by MMC Ventures and Runa Capital, building the premier AI agent for e-commerce customer experience. By combining proprietary AI with process automation, they help global retail giants automate repetitive support work and deliver seamless customer satisfaction at scale.

Job Description Join DigitalGenius as a Business Development Representative to spearhead our North American expansion. You will own the top-of-funnel outreach, hunting for new business within the high-growth e-commerce sector. By identifying pain points and articulating our AI’s value to C-suite executives, you’ll build a robust pipeline that directly fuels our global growth.

Location New York, USA

Why this role is remarkable

• Join a mature, $38M venture-backed startup in the white-hot AI for CX space, working with a product already trusted by global retail leaders.
• Directly impact the North American expansion of a London-headquartered innovator, offering significant visibility and a clear path for rapid career progression into AE roles.
• Operate at the intersection of AI, e-commerce, and enterprise software, mastering a technical sales stack that defines the future of customer interactions.

What You Will Do

• Execute multi-channel outbound prospecting strategies, including cold calling, personalized emailing, and social selling, to secure meetings with C-suite and Director-level retail executives.
• Conduct high-level discovery calls to qualify prospects, evaluate their support automation needs, and articulate how DigitalGenius solves complex customer experience challenges.
• Partner closely with Account Executives to manage a healthy sales pipeline, ensuring meticulous CRM hygiene and consistent conversion of opportunities into qualified leads.

The ideal candidate

• Possesses 1-3 years of proven experience in a B2B sales or business development role, specifically within the SaaS, e-commerce, or AI sectors.
• Demonstrates a track record of overachieving outbound quotas and the resilience required to thrive in a high-intensity, hunting-focused startup environment.
• Exhibits exceptional written and verbal communication skills, with the ability to translate complex AI capabilities into tangible business outcomes for senior stakeholders.