Business Development Representative

Ebsco-Information-Services; United States; Remote; USD 56,335 - 80,475; Full time

Job summary

EBSCO Information Services (EIS) is seeking a Business Development Representative to generate qualified leads through outbound calls, emails, and social outreach. You’ll identify potential customers, qualify opportunities, and coordinate meetings with the sales team.

Join a remote U.S.-based role within a supportive Sales Training Team, backed by a broader Sales and Marketing organization. The position emphasizes KPI-driven activity and collaboration across teams to drive growth.

Qualifications

• 2+ years of professional business experience in sales or a related field.
• Ability and desire to make cold calls.
• Excellent communication and interpersonal skills.
• Ability to engage, influence, and build rapport with customers and colleagues.

Responsibilities

• Conduct outbound prospecting via calls, emails, and social media to generate qualified leads.
• Research potential customers using ZoomInfo, Apollo, LinkedIn and other databases.
• Qualify leads through discovery conversations to understand business needs.
• Set up meetings or calls between qualified prospects and the sales team.
• Maintain accurate records of activities in the CRM system (NetSuite).
• Collaborate with marketing to follow up on leads and campaigns.

Skills

Cold calling

Communication

Interpersonal skills

Sales mindset

Tools

ZoomInfo

Apollo

LinkedIn

CRM software

Job description

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

The Business Development Representative (BDR) utilizes a combination of telephone calls and email follow-up to contact prospects to develop potential sales leads for the sales team. The BDR is also responsible for the documentation of their prospecting efforts.

This remote position is U.S.-based only (excluding U.S. territories)

What You\'ll Do

• Conduct outbound prospecting cold calls, emails, and social media to generate qualified leads
• Research and identify potential customers using tools like ZoomInfo, Apollo, LinkedIn, CRM software, and industry databases
• Qualify leads through discovery conversations to understand business needs and pain points
• Set up meetings or calls between qualified prospects and the sales team
• Maintain accurate and current records of all activities in the CRM system (NetSuite)
• Collaborate with marketing to follow up on leads and campaigns
• Meet and exceed KPIs including outreach volume (calls, emails, social touches) and qualified opportunities generated

Your Team

You will be welcomed as a member of the Sales Training Team, a team of about 15 people, and the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Business Development Representative and your development and career growth at EIS.

About You

• 2+ years of professional business experience with a strong interest in building a career in sales.
• Ability and desire to make cold calls
• Excellent communication and interpersonal skills
• Ability to engage, influence, and build rapport with customers and colleagues

What sets you apart

• Self-starter with a results-driven mindset
• Thrives in a fast-paced, target-driven environment
• Manage and prioritize time effectively to meet KPIs
• Ability to handle rejection and maintain a positive attitude
• Ability to work independently as well as a part of a team
• Comfortable using CRM systems and prospecting tools

Pay Range

USD $56,335.00 - USD $80,475.00 /Yr.