Business Development Representative

ABA Centers of America; Springfield (MA); Hybrid; USD 60,000 - 110,000; Full time

Benefits offered by this job

21 paid days off

Flexible Spending Account (FSA)

Health Savings Account (HSA) options

Medical, dental, vision insurance

401(k) with up to 6% employer match

Job summary

A leading autism care provider is seeking a Business Development Representative in Springfield, MA. This role focuses on generating leads and building relationships with referral sources, contributing to the reduction of waiting times for autism diagnosis and therapy. Candidates should have at least 3 years of field sales or business development experience, strong communication skills, and proficiency in CRM tools like Salesforce. This position offers base salary plus uncapped commission, flexible work arrangements, and comprehensive benefits.

Qualifications

• Minimum of a high school diploma; bachelor’s degree preferred.
• Minimum 3 years of experience in field sales, outreach, or business development.
• Demonstrated ability to generate leads and manage a sales pipeline.
• Strong communication, relationship-building, and organizational skills.
• Salesforce or similar CRM experience required.

Responsibilities

• Identify and grow relationships with prospective referral sources.
• Conduct outbound outreach through visits and networking.
• Log all outreach and maintain referral pipeline integrity.
• Qualify and document lead potential, partner alignment, and readiness for engagement.
• Log outreach, visit notes, referrals, and contacts in Salesforce daily.

Skills

Lead generation

Prospecting

Salesforce CRM

Communication

Relationship building

Organizational skills

Education

Bachelor’s degree in business, healthcare, or related field

Tools

Salesforce

Job description

Business Development Representative – ABA Centers of America

Springfield, MA – Base Salary (depending on market) and Uncapped Commission paid out quarterly.

We are the nation's fastest‑growing provider of autism care, delivering high‑quality Applied Behavior Analysis therapy across a rapidly expanding footprint. Since our founding in 2020, we have scaled from a single clinic to nearly 70 operating areas in more than a dozen states.

As a high‑performance business‑development professional with proven healthcare experience, this role will keep you out of the typical corporate sales routine and allow you to help reduce long waiting times for autism diagnosis and ABA therapy.

What You’ll Do

Lead Generation & Prospecting

• Identify, pursue, and grow relationships with prospective referral sources (pediatricians, school counselors, therapists, daycare directors, nonprofit leaders).
• Conduct outbound outreach through in‑person visits, networking, cold introductions, and field drop‑ins.
• Execute a consistent weekly prospecting plan to source new opportunities, support market share expansion, and build referral diversity.
• Qualify and document lead potential, partner alignment, and readiness for engagement.
• Log all outreach, visit notes, referrals, and contacts in Salesforce daily.
• Maintain complete visibility into referral status, outcomes, and lead aging across accounts.
• Own the integrity of your referral pipeline—including follow‑up cadence, touchpoint tracking, and conversion insights.
• Collaborate with the Admissions and Sales Ops teams to resolve barriers to conversion and support funnel optimization.

Territory Development

• Execute outreach strategies that align with assigned territory goals, visit coverage expectations, and market penetration priorities.
• Analyze referral patterns and territory performance to refine targeting efforts.
• Partner with Regional Sales Managers to identify underperforming pockets and high‑growth zones.
• Plan and lead field events, education sessions, and outreach opportunities that directly support lead generation and awareness.
• Represent the organization at school fairs, health expos, nonprofit gatherings, and similar events with clear growth intent.
• Capture leads onsite, document contact data, and manage follow‑up or handoff to internal teams.
• Maintain a flexible schedule as the role may require early morning, evening or weekend availability for events.
• Work closely with Growth, Marketing, and Admissions to ensure aligned messaging and effective lead handoffs.
• Submit regular outreach reports, territory updates, and event summaries.
• Participate in weekly sales calls, coaching check‑ins, and training.

Requirements

Minimum of a high school diploma; bachelor’s degree in business, healthcare, or related field preferred.

• Minimum 3 years of experience in field sales, outreach, or business development—preferably healthcare‑related.
• Demonstrated ability to generate leads, manage a sales pipeline, and meet performance expectations.
• Strong communication, relationship‑building, and organizational skills.
• Salesforce or similar CRM experience required.

Benefits

• 21 paid days off (15 days PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long‑term disability, and life insurance
• Generous 401(k) with up to 6 % employer match.

ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E‑Verify program.