Business Development Specialist

SERVPRO of Coffee, Franklin, Warren Counties; Manchester (TN); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Opportunity for advancement

Job summary

SERVPRO Team Ridner is seeking a proactive Business Development Representative in Manchester, TN. Your role focuses on expanding our referral network across the Coffee, Franklin, Warren Counties service area and beyond, building trusted partnerships with insurers, property managers, business owners, and facilities managers.

You’ll leverage established relationships to drive growth, manage territory sales routes, and contribute to the company’s local community presence while pursuing career

Qualifications

• Minimum of two years of B2B outside sales experience.
• Excellent communication and relationship-building skills.
• Strong customer service and time management skills.
• Valid driver's license with clean record.

Responsibilities

• Grow our commercial and residential referral network.
• Build meaningful, long-term relationships with clients.
• Plan and execute daily sales routes.
• Document customer interactions and sales activity.
• Develop and achieve monthly sales objectives.
• Follow up to ensure satisfaction.

Skills

B2B outside sales

Relationship-building

Communication

Time management

Self-motivated

Education

Bachelor's degree in Business/Marketing

Tools

Microsoft Office

CRM software

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance

Business Development Representative Location: Manchester, TN (Serving Coffee, Franklin, Warren, Bedford, Lincoln, Marshall & Moore Counties)

Build Relationships. Grow Your Career. Make a Difference.

At SERVPRO Team Ridner, we're more than a restoration company—we help families and businesses recover after water damage, fire, mold, storms, and other unexpected disasters.

We're looking for an energetic, relationship-driven Business Development Representative who enjoys meeting new people, building long-term partnerships, and making a real impact in the community.

If you're motivated by goals, enjoy networking, and want to work for a growing company where your effort directly impacts your income and career growth, we'd love to meet you.

Compensation & Benefits

• $52,000 annual base salary

• Quarterly performance bonus based on referral sales

• Target first-year earnings of approximately $60,000+

• Paid training and ongoing coaching
• Paid time off
• Professional development opportunities
• Career advancement opportunities
• Supportive, team-oriented culture

Performance Bonus

Business Development Representatives participate in a quarterly bonus program based on 2.5% of qualified referral sales. This performance-based bonus rewards relationship building and territory growth, providing realistic on-target earnings of approximately $60,000+ annually, with additional upside for exceptional performance.

Build on an Established Territory

This is not a position where you'll be starting from scratch.

You’ll inherit an established territory with existing referral partners and strong relationships throughout our seven-county service area. Rather than building a book of business from the ground up, you'll strengthen existing partnerships while creating new opportunities for growth.

You'll work with insurance professionals, property managers, business owners, healthcare facilities, municipalities, schools, contractors, and other referral partners who rely on SERVPRO when disaster strikes.

What You'll Do

As our Business Development Representative, you'll be responsible for growing our commercial and residential referral network by building meaningful, long-term relationships throughout our community.

Daily Sales & Territory Management

• Attend daily team meetings and coaching sessions
• Plan and execute daily sales routes
• Prepare for client meetings and prospecting activities
• Prioritize daily objectives
• Complete reporting and administrative tasks

Business Development

• Build and maintain relationships with referral partners
• Identify and develop new business opportunities
• Execute a structured territory management plan
• Document customer interactions and sales activity
• Develop and achieve monthly sales objectives
• Conduct client appreciation activities
• Follow up to ensure outstanding customer satisfaction

Commercial Business Development

• Present SERVPRO Emergency Ready Plans (ERP)
• Gather facility information and emergency response data
• Develop customized preparedness plans for commercial clients
• Conduct follow-up visits to maintain relationships and readiness

Community Involvement

• Coordinate continuing education events
• Attend networking functions and community events
• Participate in professional associations
• Represent SERVPRO Team Ridner throughout the community

The Ideal Candidate

This position isn't for everyone.

We're looking for someone who genuinely enjoys building relationships and spending time in the community. Most days you'll be meeting with insurance professionals, property managers, business owners, schools, healthcare facilities, municipalities, and other referral partners—not sitting behind a desk.

You'll thrive in this role if you:

• Love meeting new people and building relationships.
• Are competitive and motivated by achieving goals.
• Want your effort to directly impact your income.
• Can work independently without constant supervision.
• Stay organized and manage your own schedule effectively.
• Follow through on commitments.
• Build trust naturally rather than relying on high-pressure sales tactics.
• Enjoy networking and becoming involved in your local community.
• Want a long-term career with opportunities for growth.

This position is probably not a good fit if you prefer working behind a desk, dislike networking, or struggle with self-motivation.

Success comes from consistently building relationships, becoming a trusted resource in the community, and executing your daily sales plan.

Qualifications Required

• Minimum of two years of B2B outside sales experience
• Excellent communication and relationship-building skills
• Strong customer service skillsSelf-motivated and results-driven
• Highly organized with excellent time management skills
• Comfortable using Microsoft Office and CRM software
• Valid driver's license with an acceptable driving record

Preferred

• Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
• Experience in restoration, construction, property management, insurance, or other service industries
• Strong business and financial acumen

Work Environment

• Full-time
• Monday-Friday
• Typical schedule: 8:00 AM - 5:00 PM
• Up to 90% local travel
• Occasional evening networking events and limited overnight travel

Why SERVPRO Team Ridner?

At SERVPRO Team Ridner, we believe we're in the people business- we just happen to provide restoration services.

When disaster strikes, people need more than repairs - they need someone they can trust. That's why relationships matter here.

You’ll receive hands-on coaching from an ownership team that is committed to your success. We don't believe in handing someone a territory and hoping for the best—we provide the training, support, and resources needed to help you build lasting relationships and grow your career.

We invest in our people because we believe great people build great companies. As we continue to grow, you'll have opportunities to grow with us.

If you're looking for more than just another sales job and