Business Development Representative

Furnitureland South; Jamestown (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

FurniturelandSouth is seeking a proactive Business Development Representative to accelerate client acquisition and strengthen our sales pipeline in Jamestown, NC. You will identify, research, and engage prospective clients while nurturing relationships with existing customers to drive repeat and referral business.

The ideal candidate is motivated, curious, and comfortable using AI-powered outreach tools to personalize messaging, analyze data, and uncover new opportunities.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of experience in customer service, sales support, or client engagement.
• Experience with CRM systems is preferred.

Responsibilities

• Prospecting & Lead Generation
• Conduct outbound outreach to engage potential and existing clients
• Use AI tools and research platforms to identify and prioritize prospects
• Analyze client data to uncover new business opportunities
• Build rapport to understand needs and project goals
• Deliver personalized outreach using AI-assisted messaging
• Maintain accurate CRM records of outreach and lead status
• Promote referral programs and participate in client growth initiatives

Skills

Communication

Relationship Building

Initiative & Drive

Decision Making

Adaptability

Education

High School Diploma

Associate degree or higher

Tools

CRM systems

Microsoft Office

AI tools

Job description

Job Location: Jamestown, NC 27282

Position Type: Full Time

Travel Percentage: None

Job Shift: Day

Job Category: Sales

Job Purpose

FurniturelandSouth isseekinga driven, results-orientedBusiness Development Representative (BDR)to accelerate client acquisition and strengthen our sales pipeline. This roleis responsible foridentifying, researching, and engaging prospective clients, while nurturing relationships with existing customers to drive repeat and referral business.

The ideal candidate is proactive, curious, and energized by connecting with people. You willleverageAI-powered tools and modern prospecting techniquesto uncover new opportunities, personalize outreach, and enhance overall client engagement. If you enjoy blending relationship-building with smart technology to drive growth, this role offers an exciting opportunity to make a measurable impact.

Essential Functions and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Prospecting & Lead Generation

• Conduct outbound outreach (calls, emails, digital channels) to engage potential and existing clients.

• UtilizeAI tools and research platformstoidentify, qualify, and prioritizehigh-potentialprospects.

• Analyze customer data, trends, and behaviors to uncover new business opportunities.

• Client Engagement & Relationship Building

• Build rapport with prospective and existing clients to understand needs, preferences, and project goals.

• Deliver personalized, insight-driven outreach using AI-assisted messaging and research.

• Reinforce positive brand experiences through meaningful and consistent interaction.

• Pipeline Development

• Identifyand createnew salesopportunities through effective discovery and communication.

• Partner with the sales team to transition qualified leads into the sales pipeline seamlessly.

• Maintainaccuraterecords of outreach, engagement, and lead status in CRM tools.

• Referral & Growth Initiatives

• Promote and educate clients on referral programs and incentives.

• Actively contribute to expanding business through new client acquisition and retention strategies.

• Client Follow-Up & Experience

• Follow up with customersregardingorders, services, and overall experience to strengthen relationships and uncoveradditionalopportunities.

• Proactively schedule and manage client interactions and appointments.

• Brand Representation

• RepresentFurniturelandSouth at networking events, community engagements, and brand initiatives.

• Stay informed on products, services, and market trends to effectively position offerings.

Competencies

• Communication

• Relationship Building

• Initiative & Drive

• Decision Making

• Adaptability (especially withnew technologiesand AI tools)

Required Skills and Competencies

• Entrepreneurial mindset with strong motivation to drive business growth

• Excellent verbal and written communication skills

• Strong interpersonal and relationship-building abilities

• Highly organized with strong time-management and multitasking skills

• Proficiencyin Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Comfort using AI tools and digital platforms for research, prospecting, and communication optimization

• Ability todemonstrateempathy, patience, and professionalism in all client interactions

• Confidence in presenting services and engaging potential clients

Qualifications

Required Education and Experience

• High School Diploma or equivalent

• 2–3 years of experience in customer service, sales support, or client engagement

• Experience using technology platforms and CRM systemspreferred

Preferred Education and Experience

• Associate degree or higher in Business Administration, Communications, or a related field

• 3–5 years of experience in business development, client relations, prospecting, or sales

• Experienceleveragingdata insights or AI toolsforidentifyingand engaging clients

Working Conditions

Professional office environment with standard office equipment (computers, phones, etc.)

Physical Requirements

Consistent with standard office roles, including communication, close vision, and occasional lifting or movement of materials.