Business Development Representative

Baker Distributing Company; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Job summary

Baker Distributing Company is seeking a Business Development Representative to provide support and service for the company and its customers. You will promote sales through our website to our Customer/Dealer network and drive profitable growth by developing and advancing accounts by regular contact.

Based in the United States, you will report to the Director of Sales and utilize Salesforce and MS Office to document activities, analyze market data, and present compelling proposals.

Qualifications

• High School diploma required.
• HVACR terminology knowledge is a plus.
• Demonstrated history in sales and new market development.
• Proven success in meeting sales goals with ability to analyze and interpret data.
• Solid business/problem solving skills with focus on customer service.
• Strong Microsoft Office skills: Word, Excel, PowerPoint, Outlook, Access, Salesforce.

Responsibilities

• Develop customer relationships by providing exceptional customer service with incoming communications.
• Assist in resolving customer relations problems with dealers and end users.
• Seek out new business opportunities with outbound sales calls to new and existing customers.
• Identify trends, opportunities and threats to core business.
• Ensure customers understand how to utilize our technologies and grow adoption.
• Use sales processes to consult with customers and increase product knowledge.
• Communicate effectively with external and internal stakeholders.
• Document and plan activities in Salesforce (Calendar, Tasks, Events).
• Assess client needs and negotiate prices or terms.
• Develop sales presentations, proposals, or materials to illustrate benefits.
• Attend training to stay current with product lines.

Skills

Sales

Negotiation

Customer service

Communication

Data analysis

Education

High School Diploma

Tools

Salesforce

Microsoft Office

Excel

PowerPoint

Outlook

Job description

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who willbe responsible forpromoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing,maintainingand advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

Develop customer relationships by providing exceptional customer service with incoming customer communication.

Assistin resolving customer relations problems with both dealers and end users.

Seek outnew businessopportunitiesmakingoutbound sales calls to new and existing customers.Identifytrends,opportunitiesand threats to core business.

Ensure assigned customers understand and know how toutilizeour technologies andgrowtechnology adoption and usage rates.

Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.

Communicate effectively both externally and internally.

Utilize Salesforce software to document and plan activities to include Calendar,Tasksand Events.

Assess clients' needs, recommend, orassistin the selection ofappropriate goodsor services, and negotiate prices or other sales terms.

Develop sales presentations, proposals, or other materials to illustrate benefits fromuseof goods or services.

Attend, when necessary, training classes toacquirethe skills to meet our customers’ needs and expectations and to keep abreastwithtechnical developments and changes in product lines.

Other dutiesassigned.

Qualifications

• High School diplomarequired
• Knowledge of HVACR terminology and HVACR product knowledge is a plus.
• Demonstratedperformance history in sales & new market development.
• Proven success in meeting sales goals withabilityto analyze and interpret sales and market data.
• Solid business/problem solving skillswith the focus on customer service (internally and externally)
• Must have strong Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access,Salesforceand other web based applications

Skills

Strong negotiation andinterpersonal skills, including the ability to communicate on all levels within internal and external groups.

Excellent customer service mindset with the ability to developlong termrelationships.

Excellent analytical aptitude with aproven ability toanalyze/interpret data.

Strong and creative sourcing ideas.The ability to conduct consultative sales presentations.

Ability to work independently and in a team environment.

Proactivelyseekscontinuous process and service improvements.

Physical Demands and Work Environment

• The employeefrequentlyis requiredtostandsitorwalk,climb, kneel, crouch, or crawl.
• Ability toutilizea computer keyboard, computer monitor, and telephone for prolonged periods of time.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,

depthperception, and the ability to adjustfocus.