Business Development Representative

DreamLife Recovery; East Donegal Township (PA); On-site; USD 55,000 - 85,000; Full time

Job summary

DreamLife Recovery is seeking a Business Development Representative in Pennsylvania to promote addiction services, manage client relationships, and drive marketing initiatives. You will support inquiries, screenings, admissions, and collaborate with admissions and facility staff to ensure exceptional client outcomes.

The role emphasizes CRM proficiency, territory development, and data-driven planning to grow referrals and awareness in the community.

Qualifications

• Experience in the field of substance abuse and mental health.
• Knowledge of 12 steps or customer service.
• Must be computer literate.

Responsibilities

• Promote services and programs through sales initiatives and relationship management.
• Develop and maintain marketing strategies to meet objectives.
• Manage new accounts and maintain relationships with referrals.
• Assist with inquiries, intake calls, screenings, and admissions.
• Collaborate with admissions and facility staff to ensure client satisfaction.
• Analyze market conditions and competitor data to plan marketing strategies.

Skills

CRM experience

Consultative sales

Relationship management

Forecasting

Excel skills

ADM guidelines

Joint Commission Standards

Communication skills

Written skills

Territory management

Education

Bachelor’s degree preferred

Tools

CRM software

Job description

Job Details: Job Location: PA - Donegal, PA 15628

POSITION PURPOSE:

The Business Development Representative is responsible for the overall promotion of services and programs through sales initiatives, relationship management and business prospecting. Representatives are also responsible for developing and maintaining marketing strategies to meet organizational objectives while concurrently managing new accounts, maintaining current business relationships, assisting with the implementation of strategic sales and business plan. Assist with inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers. He/she is also responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction, and in developing and achieving development goals and community awareness goals. He/she is responsible for compiling and evaluating research data, along with analyzing marketing conditions and competitor data to develop focused marketing plans and strategies.

Qualifications: EDUCATION:

Experience in the field of substance abuse and mental health, knowledge of 12 steps or customer service. Must be computer literate. No education required but. Bachelor’s degree preferred.

EXPERIENCE:

A minimum of 3 years’ experience in substance abuse

SKILLS /ABILITIES:

• Knowledge of the Principles and Practices of the discipline.
• Consultative sales experience in addiction/substance abuse.
• Adheres to the facility ethics code.
• Ability to establish and expand relationships with key executives, healthcare professionals and referents within defined territory.
• Ability to establish priorities, develop strategic lanes, implement marketing campaigns and accurate forecasting for territory.
• Customer Relationship Management (CRM) experience & proficiency.
• Knowledge of ADM guidelines.
• Knowledge of Joint Commission Standards.
• Demonstrates Excellency in Communication & Written skills.
• Excelled Organization Skills
• Results Driven
• Knowledge & Adherence of State & Federal Statutes Regarding Client Confidentiality laws, anti-kickback and patient brokering laws.
• Knowledge & Adherence of Drug-Free Workplace
• Knowledge of Workplace Violence Prevention
• Knowledge of Corporate Integrity & Compliance