Business Development Representative

Avalon Wellness & Recovery Center; Lawrence (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

Avalon Wellness & Recovery Center in Kansas is seeking a Business Development Representative to grow census by building referral relationships with hospitals, courts, and outpatient providers. The role is field-based, traveling within the service area to generate qualified admissions for detox and residential programs.

You will meet with referral sources, present Avalon services, and ensure smooth admissions through the intake team.

Qualifications

• Experience in behavioral health business development, admissions or related healthcare outreach/sales.
• Established referral relationships within Avalon's local service area strongly preferred.
• Valid driver's license, reliable transportation, and willingness to travel daily throughout the service area.

Responsibilities

• Develop and maintain referral relationships with hospitals and emergency departments, outpatient behavioral health providers, primary care practices, EAPs, drug courts, probation/parole offices, law enforcement, sober living homes, and other community partners.
• Conduct regular face-to-face meetings and site visits with referral sources across the service area.
• Represent Avalon at community events, health fairs, and relevant conferences.
• Respond promptly to referral inquiries and coordinate closely with the admissions/intake team for fast, warm hand-offs.
• Log outreach activity and referral pipeline consistently (contacts made, meetings held, referrals received, intakes closed).
• Provide regular reporting to the Executive Director on referral activity, pipeline status, and progress toward intake goals.
• Send periodic outcome updates to referral partners to build trust and encourage repeat referrals.
• Maintain current knowledge of Avalon's programs, admission criteria, and payer/insurance acceptance to represent services accurately.
• Conduct all outreach and referral activity in compliance with applicable law, including anti-kickback and patient-brokering statutes (e.g., EKRA) relationship‑building and education only, never payment for referrals.

Skills

Relationship-building

Verbal communication

Education

Bachelor's degree preferred

Job description

Position Summary

The Business Development Representative (BDR) is responsible for growing Avalon's census by building and maintaining referral relationships throughout the community. This role works in the field, meeting with hospitals, outpatient providers, courts, and other referral sources, to generate a consistent, steady flow of qualified admissions to both the detox and residential programs.

Key Responsibilities

• Develop and maintain referral relationships with hospitals and emergency departments, outpatient behavioral health providers, primary care practices, EAPs, drug courts, probation/parole offices, law enforcement, sober living homes, and other community partners.
• Conduct regular face-to-face meetings and site visits with referral sources across the service area.
• Represent Avalon at community events, health fairs, and relevant conferences.
• Respond promptly to referral inquiries and coordinate closely with the admissions/intake team for fast, warm hand-offs.
• Log outreach activity and referral pipeline consistently (contacts made, meetings held, referrals received, intakes closed).
• Provide regular reporting to the Executive Director on referral activity, pipeline status, and progress toward intake goals.
• Send periodic outcome updates to referral partners to build trust and encourage repeat referrals.
• Maintain current knowledge of Avalon's programs, admission criteria, and payer/insurance acceptance to represent services accurately.
• Conduct all outreach and referral activity in compliance with applicable law, including anti-kickback and patient-brokering statutes (e.g., EKRA) relationship‑building and education only, never payment for referrals.

Qualifications

• Prior experience in behavioral health or addiction treatment business development, admissions, or related healthcare outreach/sales required.
• Established referral relationships within Avalon's local service area strongly preferred.
• Valid driver's license, reliable transportation, and willingness to travel daily throughout the service area.
• Strong interpersonal, relationship-building, and verbal communication skills.
• Working knowledge of the substance use disorder treatment continuum and payer landscape a plus.
• Bachelor's degree in a related field preferred, or equivalent professional experience.