Business Development Representative

Ressler Motors; Bozeman (MT); On-site; USD 23,419 - 30,307; Full time

Job summary

A dynamic automotive company is seeking motivated BDC Representatives in Bozeman, MT. The role involves engaging customers, managing leads, and providing exceptional service. Ideal candidates are customer-focused individuals with strong communication skills and the ability to thrive in a fast-paced environment. Full-time, entry-level position with competitive pay ranging from $17-$22 per hour, offering opportunities to connect customers with their vehicle solutions.

Qualifications

• Exceptional communication and interpersonal skills.
• Customer‑centric mindset with a passion for providing outstanding service.
• Ability to work in a fast‑paced environment and manage multiple tasks simultaneously.
• Proficiency in using CRM systems and digital communication tools.

Responsibilities

• Engage with customers via phone and email to understand their needs.
• Manage incoming leads and inquiries with personalized responses.
• Schedule appointments for customers to visit the dealership.
• Develop strong understanding of vehicle inventory and service offerings.
• Follow up with customers for a positive experience.
• Collaborate with sales and service teams for seamless customer journey.

Skills

Exceptional communication and interpersonal skills

Customer-centric mindset

Ability to work in a fast-paced environment

Proficiency in using CRM systems

Strong organizational and time management skills

Job description

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Overview

Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions.

Key Responsibilities

• Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences.
• Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers.
• Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments.
• Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers.
• Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback.
• Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service.

Requirements

• Exceptional communication and interpersonal skills.
• Customer‑centric mindset with a passion for providing outstanding service.
• Ability to work in a fast‑paced environment and manage multiple tasks simultaneously.
• Previous experience in customer service, sales, or a call center is a plus.
• Proficiency in using CRM systems and digital communication tools.
• A high level of professionalism and a positive attitude.
• Strong organizational and time management skills.

Compensation details: 17‑22 Hourly Wage

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Retail Motor Vehicles

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