Business Development Representative

SET Logistics; Birmingham, Northern (AL, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Uncapped commission

Health, dental, and vision insurance

401(k) retirement plan

Performance-based earnings

Job summary

SET Logistics, LLC is seeking driven Business Development Representatives to join our Birmingham area team. This role blends new business development, account management, carrier sourcing, and shipment execution to build a profitable book of business.

You will prospect, close opportunities, manage customer relationships, negotiate rates, and coordinate quotes through delivery, with uncapped commission and company-paid benefits.

Qualifications

• Strong communication, sales, negotiation, and relationship-building skills.
• Competitive, self-motivated, and comfortable working in a performance-driven environment.
• Strong problem-solving skills with the ability to adapt quickly.
• Organized with the ability to manage multiple priorities.
• High level of accountability, ownership, and follow-through.
• Ability to work independently while contributing to a team.
• Previous experience in freight brokerage, transportation, logistics, sales, account management, or customer service preferred.
• Bachelor's degree preferred but not required based on relevant experience.

Responsibilities

• Prospect, develop, and close new customer opportunities.
• Build, manage, and grow long-term customer relationships.
• Manage freight cradle-to-grave, from quote and booking through final delivery.
• Source carrier capacity and build strong carrier relationships.
• Negotiate customer and carrier rates while balancing service and profitability.
• Track shipments and proactively communicate with customers and carriers.
• Resolve delays, capacity challenges, and other shipment exceptions.
• Identify opportunities to expand customer volume, lanes, and services.
• Maintain accurate customer, shipment, pricing, and activity information.
• Collaborate with internal teams to provide a high level of service.

Skills

Communication

Sales

Negotiation

Relationship-building

Account management

Problem-solving

Education

Bachelor's degree preferred

Tools

CRM software

Job description

SET Logistics, LLC is a licensed freight broker, serving shippers (customers) of all sizes across the United States and Canada by coordinating movement of their commercial goods with SET's vast network of contracted third-party motor carriers and transport companies. Founded in 2013, we've SET ourselves apart by providing unmatched service and unparalleled communication to our customers. Using advanced technology and tracking solutions, our customers can "SET it and forget it". Headquartered in Oneonta, AL with offices in Birmingham and Mobile, we are rapidly growing and seeking individuals who can make an impact.

Role Overview

SET Logistics is currently seeking driven, relationship-focused professionals to join our team as Business Development Representatives. This role combines new business development, account management, carrier management, and shipment execution.

Business Development Representatives own the customer relationship and shipment lifecycle; from prospecting and winning new business through pricing, carrier sourcing, pickup, delivery, and ongoing account growth. The goal is simple: build strong relationships, provide reliable transportation solutions, and grow a profitable book of business.

What You’ll Do

• 01 Prospect, develop, and close new customer opportunities.
• 02 Build, manage, and grow long-term customer relationships.
• 03 Manage freight cradle-to-grave, from quote and booking through final delivery.
• 04 Source carrier capacity and build strong carrier relationships.
• 05 Negotiate customer and carrier rates while balancing service and profitability.
• 06 Track shipments and proactively communicate with customers and carriers.
• 07 Resolve delays, capacity challenges, and other shipment exceptions.
• 08 Identify opportunities to expand customer volume, lanes, and services.
• 09 Maintain accurate customer, shipment, pricing, and activity information.
• 10 Collaborate with internal teams to provide a high level of service.

What We're Looking For

• Strong communication, sales, negotiation, and relationship-building skills.
• Competitive, self-motivated, and comfortable working in a performance-driven environment.
• Strong problem-solving skills with the ability to adapt quickly.
• Organized with the ability to manage multiple priorities.
• High level of accountability, ownership, and follow-through.
• Ability to work independently while contributing to a team.
• Previous experience in freight brokerage, transportation, logistics, sales, account management, or customer service preferred.
• Bachelor's degree preferred but not required based on relevant experience.

Uncapped Commission

• Aggressive compensation package with uncapped commission potential.
• Company-paid health, dental, and vision insurance.

401(k) Retirement Plan

• 401(k) retirement plan to help you build long-term financial security.

Performance-Driven Earnings

• Opportunity to directly impact earning potential through individual performance and business growth.

Who Succeeds at SET

Driven, competitive, resourceful, adaptable, relationship-focused, and accountable professionals who take ownership.

Who succeeds at set

Successful Business Development Representatives are driven, competitive, resourceful, adaptable, relationship-focused, and accountable. They take ownership of their customers and freight, enjoy solving problems, and are motivated by the opportunity to build and grow their own book of business.

Have quick questions about this role? Contact our internal recruiting team.