Business Development Program Manager - Softlines

Eurofins Consumer Product Testing; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision options

401(k) with company match

Paid vacation and holidays

Job summary

A global analytical testing firm seeks a motivated Business Development Program Manager focusing on the Softlines sector. This role involves relationship management, strategic insight, and opportunity identification. The ideal candidate will have experience in business development, a deep understanding of the TIC industry, and the ability to coordinate internal resources. This full-time position is based in Los Angeles with competitive compensation and benefits.

Qualifications

• Minimum 3 years of experience in business development or account management.
• Understanding of Testing, Inspection, and Certification (TIC) industry.
• Experience in the Softlines sector preferred.

Responsibilities

• Initiate and nurture relationships with key stakeholders.
• Identify business needs and generate new revenue opportunities.
• Coordinate internal resources to support business development efforts.

Skills

Business Development

Account Management

Relationship Management

Problem-solving

Communication Skills

TIC Industry Knowledge

Education

Bachelor’s or Associate's degree in Sales & Marketing, Textile Engineering

Tools

CRM Software

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Business Development Program Manager – Softlines

1 day ago – Be among the first 25 applicants

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR €6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Like Eurofins as a whole, the Consumer Product Testing group is growing fast. The organization managing Softlines, Toys and Hardlines retailers is now even stronger after multiple recent acquisitions, is expanding, and is looking for business development professionals to continue the journey to make Eurofins a global leader in these customer segments. We are seeking a highly motivated and gifted Business Development Program Manager (BD PM) to join our commercial team, focusing primarily on the Softlines sector within the global Consumer Product Testing supply chain industry. This role is crucial for our growth, requiring a unique blend of relationship management, strategic insight, and operational coordination. The BD PM will be an integral part of a high‑performing commercial team, leveraging diverse talents to drive success.

Responsibilities

• Relationship Initiation and Nurturing:
  • Initiate and nurture relationships with key stakeholders in prospective and new client organizations, primarily based in the USA.
  • Act as the primary representative for our global lab network, ensuring clients receive seamless support and a unified experience.
  • Work closely with the VP of Business Development to ensure exceptional client support and alignment on strategic accounts.
• Business Growth and Opportunity Identification:
  • Identify business needs and opportunities within the Softlines supply chain that align with our service offerings.
  • Develop and execute strategies to generate new revenue and accelerate growth within new accounts.
  • Maintain a deep understanding of client business challenges and translate them into actionable solutions.
• Internal Coordination and Program Management:
  • Coordinate internal resources (e.g., technical teams, quality assurance, operations) to support business development efforts and service delivery.
  • Ensure all programs and client solutions adhere to necessary compliance and quality assurance standards within a global supply chain context.
  • Drive the execution of commercial programs from initial concept to successful implementation and sustained performance.
• Become very familiar with Eurofins offering, laboratory network, organization and tools.
• Assist VP of Business Development with leads provided to create opportunities.
• Identify potential customers based on research and previous experience and initiate contact.
• Ability to cold call customers to generate softlines leads.
• Work with marketing, technical domestic and overseas leadership for program implementation and ongoing client program SOP’s.
• Regularly use company CRM to record activities.
• Participate virtually and in person with client meetings and Financial Business reviews.

Qualifications

Basic Minimum Education Qualifications

• Bachelor’s or Associate’s degree in Sales & Marketing, Textile Engineering or equivalent degrees preferred.

Basic Minimum Qualifications

• Minimum 3 years of experience in business development, account management, or TIC (Testing, Inspection, and Certification) program management.
• Understanding of the TIC industry and/or target segment industries (Softlines, Toys & Hardlines) preferred.
• Proven experience in business development or account management, ideally within the Softlines industry (apparel, footwear, textiles, accessories).
• Demonstrated understanding of the complexities, challenges, compliance, and quality assurance requirements inherent in a global supply chain environment.
• Understanding of Quality and Compliance in target industries.
• Travel: Ability to travel as needed to meet with clients and represent the global lab network.
• Working Hours: Flexible hours for international business continuity. Flexibility in working hours, as needed.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

The Ideal Candidate Possesses The Following

• Logical/scientific mindset to understand and learn the basics of the various services provided (e.g., Eurofins services).
• Strong problem-solving ability.
• Exceptionally gifted in creating new business relationships and maintaining long‑term, high‑value partnerships.
• Excellent verbal and written communication skills.
• Proven ability to thrive in a commercial team structure, contributing diverse talents to achieve high performance and team success.
• Ability to work both in a team and as an individual.
• Exceptional communication skills in‑person and online.
• Ability to multitask in a fast‑paced environment.
• Ability to work unsupervised in a complex environment without losing sight of the big picture.
• Capable of representing a global organization to US‑based clientele.
• Computer skills required – Word, Excel, and PowerPoint.
• Self‑starter, independent, energetic, and self‑sufficient.
• Conscientious, detail‑oriented, highly proactive.

Additional Information

The position is full‑time, Monday‑Friday, 8:00 am – 5:00 pm. Depending on customer needs, up to 15% travel might be necessary.

Compensation: $55,000 – $75,000. Excellent full‑time benefits including comprehensive medical coverage, dental, and vision options. Life and disability insurance. 401(k) with company match. Paid vacation and holidays.

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Business Development and Sales

Industries

International Trade and Development