Senior Operations Manager

Nortia Staffing - Human Resources, Accounting and Administrative Staffing; Redwood City (CA); Hybrid; USD 91,000 - 129,000; Part time

Benefits offered by this job

Hybrid work schedule

Job summary

Nortia Staffing - Human Resources, Accounting and Administrative Staffing seeks an Operations Manager to support the US Biotech client’s operations from Redwood City. The role is a newly created contract-to-hire position with a hybrid schedule (4 days onsite, Fridays remote).

The successful candidate will drive regional communications, cross-functional operations, and vendor management, delivering scalable processes and effective collaboration across Finance, Legal, Regulatory, Marketing, and

Qualifications

• Bachelor’s degree required with 5+ years of experience in operations or project management in pharma/biopharma.
• Strong ability to build collaborative partnerships and adapt to growing business needs.
• Excellent written, verbal, and interpersonal communication skills.
• Experience developing communication channels and organizational content (portals, newsletters, intranet).

Responsibilities

• Develop new communication channels and centralize important business information.
• Coordinate team connection, culture, recognition, and engagement initiatives.
• Create and coordinate newsletters, leadership messages, and team spotlights.
• Lead regional Town Hall planning with agendas, presenters, and leadership coordination.
• Manage rosters, org charts, and reporting to improve efficiency and automation.
• Support cross-functional workshops, meetings, and offsites with meeting coordination.
• Improve processes in collaboration with Operations and stakeholders.
• Assist with cross-functional event planning and vendor coordination.

Skills

Project management

Communication

Cross-functional

Organizational skills

Education

Bachelor's degree

Tools

PowerPoint

Excel

Word

Smartsheet

Job description

We are hiring for an Operations Manager to support a publicly traded Biotech Company in Redwood City!

Highlights of the position:

• Newly created position supporting the entire USA Operations structure
• Contract To Hire
• Hybrid (4-days onsite—Fridays are remote)
• Pay is up to $80/hr
• Strong project management skills are required

About the Opportunity

The US Operations Manager will play a critical role in supporting business priorities and achieving strategic objectives across the US Region.

As an integral member of the Operations function, you will develop and manage communication channels, strengthen cross-functional collaboration, and build scalable business processes that support growing teams.

This is an exciting opportunity for someone who enjoys bringing structure to complexity, improving operational efficiency, building strong partnerships, and helping teams work more effectively toward a shared mission.

Job Description:

Drive US Region Communications & Engagement

• Develop new communication channels and enhance existing platforms to create a centralized hub for important business information.
• Build opportunities for team connection, culture, recognition, and engagement.
• Create and coordinate organizational communications, including newsletters, leadership messages, team spotlights, and recognition highlights.
• Lead planning and execution of regional Town Hall meetings, including agendas, presenters, and leadership coordination.

Lead Cross-Functional Operations & Process Management

• Manage functional rosters, organizational charts, and reporting processes, identifying opportunities for efficiency, alignment, and automation.
• Provide meeting management and coordination support for cross-functional workshops, meetings, and offsites.
• Partner with Operations and functional stakeholders to improve business processes and operational effectiveness.
• Support internal coordination and communications for cross-functional event planning activities.

Support Business Operations & Vendor Management

• Collaborate with Operations, Contract Administration, and Finance partners on budget management, reporting, contracting, and procurement.
• Coordinate vendor and agency inquiries, ensuring timely communication, issue resolution, and payment processing.
• Build strong working relationships across Marketing, Sales, Market Access, Analytics, Medical Affairs, Legal, Regulatory, and Finance.

Qualifications

• Bachelor's degree required, with 5+ years of relevant experience in operations or project management within the pharmaceutical or biopharmaceutical industry.
• Demonstrated ability to build collaborative partnerships and adapt to the evolving needs of a growing business.
• Strong critical thinking, problem-solving, and process management skills.
• Ability to influence management and key business partners without direct authority.
• Exceptional organizational skills, with the ability to manage multiple priorities and deliver results within established timelines.
• Experience developing communication channels and organizational content, including portal pages, newsletters, collaboration channels, leadership communications, employee spotlights, and recognition initiatives.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft PowerPoint, Excel, and Word, along with project management tools such as Smartsheet and communication and administrative platforms.
• A proactive, solutions-oriented mindset and the ability to thrive in ambiguity.
• Experience in targeted oncology or specialty pharmaceutical products.
• Previous experience in a fast-paced, matrixed biotechnology or pharmaceutical organization.
• Experience managing newsletter, intranet, or employee communication platforms.
• Familiarity with emerging digital tools supporting Medical Affairs and Commercial functions.