Business Development Officer

Caron Treatment Centers; New York (NY); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

401k match

Tuition reimbursement

Paid time off

Paid holidays

Life insurance

Disability insurance

Medical & dental

Job summary

Caron Treatment Centers is seeking a Business Development Officer to drive regional sales and strategic outreach in the NYC area. You will cultivate referent relationships, coordinate events, and report progress in Salesforce. Collaboration with clinical and alumni teams is essential to promote programs and fundraising efforts.

The role requires 3+ years in healthcare sales, strong communication, and knowledge of the 12-step program. Local NYC applicants only.

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent required.
• Minimum 3 years’ sales experience in healthcare or service industries.
• Clinical knowledge and understanding of the 12-step program.
• Proven relationship management and prospecting skills.
• Strong communication and public speaking abilities.

Responsibilities

• Support regional revenue goals with the VP of Business Development and regional team.
• Develop and implement targeted regional sales strategies.
• Build referent relationships and update program information.
• Document activities in Salesforce and prepare required reports.
• Schedule and conduct face-to-face appointments with referents and leaders.
• Represent Caron professionally at civic and professional events.
• Collaborate with alumni, SAP, and clinical staff to promote programs and coordinate events.
• Assist fundraising efforts with candidates for donor outreach when appropriate.
• Assist treatment teams in locating facilities and continuing care options.
• Submit reports (Salesforce, weekly schedules, annual plans, expenses).
• Coordinate and host referral source visits to Caron facilities.

Skills

Public speaking

Event planning

Self-starter

Sales/referent reporting

Relationship management

Market knowledge

Word processing

Excel

Citrix access

Salesforce

Prospecting

12-step program knowledge

Education

Bachelor’s degree preferred

High School Diploma or equivalent required

Tools

Salesforce

Citrix

Microsoft Word

Microsoft Excel

Job description

Invest in yourself with a rewarding career at Caron. Caron is one of the leading treatment centers in the US and is recognized for high-quality, evidence-based methods and thought leadership in addiction medicine. Mentored by respected experts in the field and ranked among Newsweek’s Best Treatment Centers in PA five years in a row, Caron has built a culture that supports and sustains trauma-informed, resilient staff at all levels of the organization and values personal and professional growth. We invest in our employees, providing financial plans, generous Paid Time Off programs, paid holidays, 401K employer match, tuition reimbursement, employee assistance programs, and benchmarking to ensure ongoing competitive compensation. Full-Time employee benefits also include comprehensive medical, dental, and vision benefit packages with wellness plan reduced insurance premiums and company-paid life and disability insurance.

Position will be full time, with a primary territory of New York City. Applicants must be local to the New York City area.

Pay range for the position is: $115,000-125,000. Final pay is determined by experience and education.

Business Development Officer Duties and Responsibilities:

• Work with the VP of Business Development in conjunction with the regional team in support of the overall sales philosophy, regional revenue goals and strategic plan.
• Create and implement overall targeted regional sales strategy to support sales philosophy of relationship management and new business prospecting.
• Develop and create referent relationships and provide updated information regarding current programs and services offered at all Caron facilities.
• Provide documentation in Sales Force and prepare all necessary reports as outlined by the Business Development Plan.
• Initiate, schedule and track face to face appointments with key referents and key members of leadership or clinical staff.
• Represent the organization in a professional manner at civic and professional functions.
• Work collaboratively with members of the Regional team, including the Alumni Department, SAP, and clinical staff to promote all Caron programs. This includes planning and/or coordinating large events as well as attending various community meetings as directed/appropriate.
• Assist the Development Department in identifying candidates for fundraising when possible and make joint calls/ visits with potential donors if requested and appropriate.
• Assist the treatment teams in locating and evaluating residential facilities and continuing care programs. Responsible for strategic continuing care requests from the clinical team within 24 hours
• Prepare and submit all reports as required (e.g. SalesForce entries, Weekly Schedule, Annual Plan, expense accounts)
• Coordinate and host referral source visitors to all Caron facilities.
• This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tack that may be assigned.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work extended hours, including evening and weekends as necessary
• Must have transportation to and from site visits and appointments, and be able to physically navigate access to and from various referent locations both within and outside of your assigned region
• Able to work remotely from home office. Must have appropriate space to work from, including computer access and high-speed internet access

Education / Experience Qualifications:

• High School Diploma or equivalent required.
• Bachelor’s degree in a related field preferred
• Minimum of 3 years’ sales experience in healthcare and/or service-related industry
• Clinical knowledge and/or understanding of 12-Step program
• Proven relationship management and prospecting skills
• If in recovery, 2 years of continuous sobriety preferred
• Must have appropriate home office space to work from, including computer access and high-speed internet access

Knowledge, Skills and Abilities:

• Knowledge of industry players and/or Addiction treatment
• Demonstrated public speaking skills
• Previous experience with event planning and coordination
• Proven ability to work without close supervision and take initiative- self starter
• Working knowledge of the 12-step program
• Proficiency in sales/referent reporting and marketing planning.
• Knowledge of the general market/territory
• Proficiency in computer skills and major programs such as Word and Excel
• Ability to connect Caron’s system (Citrix) via high-speed Internet access

Travel Required

Yes . Maryland state territory

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.