Business Development Manager

Connecticut Innovations; Connecticut; Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Paid Time Off (PTO) accrual plan

Certification/continuing education eligibility

Job summary

Aware Recovery Care is seeking a Business Development Manager to be the primary contact for healthcare partners in Connecticut and Massachusetts. This role involves promoting ARC's innovative treatment philosophy, conducting sales outreach, and managing relationships with referral sources. Candidates should possess a bachelor's degree in a relevant field and have at least 3 years of experience in addiction treatment or mental health. The position requires considerable travel and offers a salary range of $75k - $90k, based on experience and education.

Qualifications

• Must actively reside in Massachusetts or Connecticut and travel within both states.
• Minimum of 3 years' experience in Addiction Treatment or Mental Health field preferred.
• Familiarity with electronic health records and customer resource management software is preferred.

Responsibilities

• Communicate ARC's philosophy of treatment to medical market providers.
• Conduct face-to-face sales calls and outreach.
• Develop streamlined process for receiving referrals.

Skills

Communication Skills

Sales Skills

Relationship Building

CRM Software Proficiency

Education

Bachelor's degree in Business, Marketing, Management, or related field

Tools

Salesforce

Microsoft Office

Job description

Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations ("CI") is Connecticut’s strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.

Come join Aware Recovery Care as a Business Development Manager!

About Aware Recovery Care

Aware Recovery Care provides a long-term solution for those suffering from the chronic disease of substance use disorder — in the comfort, privacy, and security of their own home. By offering treatment in the home, Aware reduces stigma, improves access, and empowers clients to recover while maintaining their daily lives. Guided by its founders’ vision, Aware has grown rapidly—earning national recognition and expanding across multiple states—while remaining committed to compassionate, effective, and holistic care that supports long‑term recovery.

The Business Development Manager is a key position within the Aware Recovery Care model. You are responsible for being the primary point of contact for all healthcare and psychiatric partners in your territory. You would ensure all client referrals are handled and fielded correctly, whether that client is placed with us, or we refer out to a community partner. You would promote the Aware model at in‑services, lunch and learns, and conventions

What You’ll Do

• Ability to communicate a thorough understanding of ARC’s philosophy of treatment, program specifics, admissions process and criteria to medical market providers and hospitals.
• Conduct face‑to‑face sales calls, phone and email outreach to potential referral sources
• Strengthen existing relationships with referral resources and cultivate new ones through networking, cold calling and other various forms of contact
• Develop streamlined process for receiving referrals from medical sector referral sources
• Attend professional conferences, seminars, and networking events to promote Aware Recovery care and connect with potential referents
• Inform industry professionals and consumers about Aware’s services, curriculum, and medical/clinical staff qualifications
• Onboard and train new hire medical market outreach reps.
• Verify current health insurance coverage, benefits and eligibility through the electronic verification system.
• Compliant with applicable state and federal regulations (Release of Information, Grievance and Appeals procedures, etc.)
• Proficient in operation of CRM (Salesforce) and EHR (Sigmund) software
• Track contacts, clients, providers, institutions, their hierarchies, referrals in and external referrals made on a daily basis through Salesforce
• Knowledge of MAT advantages, disadvantages, side‑effects, signs/ symptoms of overdose / managing withdrawal symptoms
• Awareness of resources available for specialized providers, comorbidities, dual diagnosis, as well as other levels of care (as‑needed)
• Maintain contact with client and family throughout the treatment process as needed
• Support business operations and attend weekly marketing meetings
• Willingness to travel and attend some night/weekend events
• Perform miscellaneous job‑related duties as assigned

About You/Qualifications

• Must actively reside in the state of Massachusetts or Connecticut and must be comfortable with travel within both states.
• 50% - 75% travel within both MA and CT (with mileage reimbursement)
• Bachelor's degree in Business, Marketing, Management, Finance, Psychology, or related field preferred.
• Minimum of 3 years' experience in Addiction Treatment or Mental Health field preferred.
• Familiarity with electronic health records, electronic phone systems, customer resource management software, and Microsoft office systems (Outlook, Excel, One Drive) is preferred.
• Experience using Salesforce is highly preferred.
• Salary range is $75k- $90k annually contingent on experience and education.

Why Work at Aware Recovery Care?

A Life-Driven Difference

At ARC, you have the unique opportunity to transform lives in a way traditional treatment models often can't. By delivering care in real‑world environments, you help bridge critical gaps in the recovery journey, improving access, reducing stigma, and empowering clients to define their own path to lasting success. Whether you're working directly with clients or supporting behind the scenes, you'll feel the impact of your work every day.

Join a team of more than 600 professionals across 11 states (and growing) who are united by a shared mission and a deeply collaborative spirit. Your personal experiences aren’t just welcomed, they’re seen as a powerful asset in the healing process. Here, you’ll find belonging, support, and inspiration in a culture built on trust and empathy.

Care for Others, Care for You

We know meaningful work requires meaningful support. That’s why our leadership prioritizes your well‑being, encouraging a healthy balance between client care and self‑care. You’ll be valued, heard, and given the resources to grow, professionally and personally, so you can continue to show up as your best self.

Real Growth, Real Impact

Be part of a mission‑driven organization expanding rapidly to reach more people in need, partnering with major insurers to make care more accessible, and treating the full picture: medical, emotional, and mental health. Founded on compassion and driven by innovation, we're building a future where recovery is not only possible, but sustainable.

Benefits Highlights

Coverage: Health, vision and dental through Anthem Blue Cross Blue Shield, FSA, HSA that comes with an employer match, along with STD, LTD, life insurance, EAP, and more.

Balance: Paid Time Off (PTO) accrual plan, 8 paid Holidays, 1 paid floating Holiday of your choice, and 1 day off for your birthday.

Development: Certification/continuing education eligibility, leadership development and 1 paid day off a year to go towards personal professional development.

Culture: Great Place to Work certified #GPTW, dedication to diversity, equity and inclusion, and a growing working environment.

Aware Recovery Care is an Equal Opportunity Employer.