Business Development Manager - West

Hurtigruten; United States; Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Staff rates on ships

Comprehensive benefits: medical, d ent

2 weeks paid vacation

9 days paid personal sick-leave

Job summary

Hurtigruten is seeking a Business Development Manager to own and grow a designated Western US territory in a remote capacity. You will maximize sales with partners, identify new opportunities, and lead strategic plans to drive revenue.

The role requires 5+ years in sales and customer service, strong account management skills, and proficiency with Salesforce and PowerPoint. Travel within the territory is required.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years of sales and customer service experience.
• Strong account management and business development experience.
• Exceptional presentation, communication, and relationship-building skills.
• Proficiency with Microsoft Office, including PowerPoint.
• Experience using CRM systems, preferably Salesforce.
• Ability to travel throughout the territory as required.

Responsibilities

• Develop territory plans to achieve and exceed sales targets.
• Build and grow relationships with travel trade partners and accounts.
• Create and implement annual sales and marketing plans with strategic partners.
• Identify and develop new business opportunities to drive revenue growth.
• Deliver training sessions, presentations, webinars, and product updates to travel advisors and consumers.
• Organize and participate in industry events, trade shows, and consumer presentations.
• Monitor market trends and competitor activity and share insights.
• Maintain pipeline management, forecasting, and Salesforce activity.
• Collaborate with Sales Ops, Customer Service, Marketing, and Group Sales teams.
• Manage travel expenses and marketing investments for ROI.

Skills

Sales experience

Account management

Presentation skills

CRM Salesforce

PowerPoint

Travel ability

Education

Bachelor's degree or equivalent

Professional experience

Tools

Salesforce

Microsoft Office

Job description

Join Hurtigruten and Help Shape the Future of Expedition Travel
At Hurtigruten, we've been exploring some of the world's most spectacular destinations for over 130 years. As a global leader in expedition and adventure travel, we're passionate about creating unforgettable experiences while inspiring curiosity and connection.

Location: Mountain or Pacific Time Zone, United States (Remote)

What You'll Do

As Business Development Manager, you will own and develop a designated territory across the Western region of the United States, maximizing sales opportunities through existing partners while identifying and cultivating new business opportunities.

Key responsibilities include:

• Develop and execute strategic territory plans to achieve and exceed sales targets
• Build, manage, and grow relationships with key travel trade partners and accounts
• Create and implement annual sales and marketing plans with strategic partners
• Identify and develop new business opportunities to drive revenue growth
• Deliver engaging training sessions, presentations, webinars, and product updates to travel advisors and consumers
• Organize and participate in industry events, trade shows, and consumer presentations
• Monitor market trends and competitor activity and provide insights to the wider team
• Maintain accurate pipeline management, forecasting, and account activity within Salesforce
• Collaborate closely with Sales Operations, Customer Service, Marketing, and Group Sales teams
• Manage travel expenses and marketing investments to ensure strong return on investment

Required Qualifications

What We're Looking For

• Bachelor's degree or equivalent professional experience
• Minimum 5 years of sales and customer service experience
• Strong account management and business development experience
• Exceptional presentation, communication, and relationship-building skills
• Proficiency with Microsoft Office, including PowerPoint
• Experience using CRM systems, preferably Salesforce
• Ability to travel throughout the territory as required

Preferred Qualifications

• Experience within the travel, cruise, hospitality, or tourism industry
• Experience developing strategic sales plans and managing key accounts
• Strong understanding of partner marketing and co-op programs

You are

• A self-starter who takes ownership and delivers results
• Strategic, commercial, and customer-focused
• A confident and engaging presenter
• Skilled at building long-term partnerships
• Collaborative and team-oriented
• Passionate about travel and creating memorable customer experiences

Why Join Hurtigruten?

• Be part of a globally recognized and pioneering travel brand
• Work with a passionate and collaborative team
• Make a direct impact on business growth and partner success
• Enjoy a remote role with flexibility and autonomy
• Help bring extraordinary travel experiences to more travelers across North America

What We Offer

• A dynamic and inclusive work environment where your ideas are valued
• Staff rates on our ships for you and your family
• A competitive benefits package, which includes paid medical, dental, vision insurance, and retirement benefits
• 2 weeks paid vacation, 9 days paid personal sick-leave
• Salary: USD $75,000 - $90,000 per year (exempt)

Additional info

• Candidate must have the legal right to work in the United States and must reside within the Mountain or Pacific Time Zone of the United States.