Business Development Manager Senior Care

Lean Shared Services, LLC; Scottsdale (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Full-time salary based on experience

Commission-based incentives for growth

Comprehensive benefits including PTO,

medical, dental, vision, 401k with 4%

Job summary

Lean Shared Services, LLC is seeking a Business Development Manager for Scottsdale to grow our non-medical in-home senior care services. You will generate revenue through referrals, partnerships, and targeted outreach while building relationships with healthcare professionals and communities.

The role requires market analysis, lead generation, and collaboration with the Executive Director, Operations, and Marketing to increase census and client retention.

Qualifications

• /Experience with senior population/
• /In-home or home health care experience/
• /Knowledge of home care rules/regulations/
• /Ability to pass required pre-employment assessments and criminal background test/
• /Ability to communicate effectively both verbally and in writing/
• /Basic computer skills (word processing, email)/
• /Flexible schedule; independent and team player/
• /Valid driver’s license and reliable transportation/

Responsibilities

• Identify and pursue potential clients through networking events, industry associations, online platforms, and cold-calling.
• Establish and nurture relationships with referral sources, including healthcare professionals, social workers, retirement communities, and other entities.
• Meet established business development goals and performance leads, conversions, and revenue growth.
• Make in-person contact with top list referral sources per week.
• In-service visits with communities and referral sources once per month.
• Re-engage inactive and past referral sources.
• Deliver compelling sales presentations to potential clients.
• Maintain consistent communication with referral partners the status of referrals.
• Effectively communicating the value of our services.
• Enter all activity for all leads and referral sources into our CRM.
• Collaborate with Executive Director, Operations, and Marketing Teams.
• Maintain knowledge of all Home Matters Caregiving policies, procedures and technology.
• Conduct thorough assessments of potential clients' needs and preferences to propose personalized care plans.
• Develop and assist in strategies to increase census and client retention.
• Perform client and caregiver intros as needed.
• Participate in the monthly on-call rotation as needed.
• Other duties as assigned.

Skills

Senior care experience

Home care industry knowledge

Communication skills

CRM usage

Time management

Tools

CRM software

Job description

POSITION SUMMARY

The Business Development Manager forScottsdaleis responsible for the growth of our business through referrals, generating revenue by gaining new clientsin the non-medical in-home senior care sector. They will be responsible for identifying growth opportunities, establishing strategic partnerships, and contributing to the overall success of our business. The ideal candidate will have a proven track record in market analysis, lead generation, and partnership development within the home care industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Identify and pursue potential clients through various channels, including networking events, industry associations, online platforms, and cold-calling.

• Establish and nurture relationships with referral sources, including healthcare professionals, social workers, retirement communities, and other relevant entities.

• Meet established business development goals and performance leads, conversions, and revenue growth

• Make in-person contact with top list referral sources per week

• In-service visits with communities and referral sources once per month

• Re-engage inactive and past referral sources

• Deliver compelling sales presentations to potential clients

• Maintain consistent communication with referral partners the status of referrals

• Effectively communicating the value of our services

• Enter all activity for all leads and referral sources into our CRM

• Collaborate with Executive Director, Operations, and Marketing Teams

• Maintain knowledge of all Home Matters Caregiving policies, procedures and technology

• Conduct thorough assessments of potential clients' needs and preferences to propose personalized care plans

• Develop and assist in strategies to increase census and client retention

• Perform client and caregiver intros as needed

• Participate in the monthly on-call rotation as needed

• Other duties as assigned

QUALIFICATIONS

The essential qualities include, but are not limited to the following:

• Experience with senior population

• Prior experience in the home care field, either in-home care or home health

• Knowledge of in-home care rules and regulations

• Ability to pass required pre-employment assessments and criminal background test

• Ability to communicate effectively both verbally, and in writing

• Basic computer skills, including word processing and email use

• Flexible schedule with the ability to work independently and as part of a team

• Valid driver's license and reliable transportation

COMPENSATION/BENEFITS

• Full-time position with a competitive salary based on experience.

• Commission-based incentives for business growth achievements.

• Comprehensive benefits package including paid time off, medical, dental, vision, and 401k options including 4% match.