Business Development Manager - Georgia

Carnival; Miami (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the travel industry seeks a Business Development Manager to enhance relationships with travel agents and drive sales. This remote role requires strategic thinking and excellent communication skills, focusing on training and support for agents. Candidates should have a strong sales background and be proficient in Microsoft Office. The position offers competitive benefits and a bonus structure, emphasizing long-term growth and collaboration.

Benefits

Health Benefits

401(k) plan with company match

Employee Stock Purchase plan

Complimentary stand-by cruises

Tuition reimbursement

Qualifications

• Proven experience in sales, preferably in travel or hospitality.
• Strong understanding of travel agent distribution channel.

Responsibilities

• Design and implement strategies for territory management.
• Conduct training sessions and webinars for travel agents.
• Manage co-op needs and territory budget.

Skills

Communication

Presentation

Sales

Marketing

Education

High School Diploma or GED

Associates or Bachelor's degree in business, marketing, or a related field

Tools

Microsoft Office Suite

Oracle Sales Cloud

Job description

Candidates must reside in Georgia.

Responsible for designing and implementing strategies to educate and advise travel agents, with the goal of increasing sales and market share. This role manages a key group of travel agency accounts, striving to meet or exceed established objectives. The BDM/BDD is directly accountable for promotional activities that lead to revenue production from sales by travel agents and identified KPIs within the assigned geographic area across all major product groups for Carnival Cruise Line. The position involves promoting company products to accounts through in-person sales calls, online webinars, telephone, and written communication. Notably, this role does not require making sales to consumers of Carnival products.

Essential Functions:

1. Design and implement strategies for territory management and business development to ensure long-term relationships with travel agents are consistent and continue to grow in accordance with corporate objectives.
2. Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with online promotional materials and collateral and make recommendations to enhance agency marketing effectiveness.
3. Educate travel agents on Carnival Cruise Line products and provide sales and marketing assistance. Make assigned sales calls per week in the specified territory to travel agency accounts as directed by RVP/VP North America.
4. Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content.
5. Maintain frequent contact with RVP/VP North America to ensure territory needs are met and opportunities are addressed.
6. Collaborate with Key Account Directors, Carnival Independent Agent Team, and Strategic Partner Division to maintain clear and consistent communication with travel agent accounts to achieve revenue and KPI targets. Conduct sales blitzes to target specific company initiatives.
7. Manage co-op needs and territory budget.
8. Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM.
9. Complete required reporting of activities and track budgeted tools as requested by RVP/VP.

Qualifications:

1. High School Diploma or GED.
2. Discipline in Sales/Marketing.
3. Proven experience in sales, preferably within the travel or hospitality industry.
4. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
5. Excellent communication and presentation skills.
6. Associates or Bachelor's degree in business, marketing, or a related field preferred.
7. Strong understanding of travel agent distribution channel.

Knowledge, Skills & Abilities:

• Self-motivated, proactive, and results-oriented.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. May need to stand for long periods.

Travel: 25-50% with shipboard travel likely.

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Remote work environment—requires personal home office setup.

This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX, and NC.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive benefits, including:

• Health Benefits: Medical, dental, and vision plans; Employee Assistance Program and mental health resources; company-paid term life insurance and disability coverage.
• Financial Benefits: 401(k) plan with company match; Employee Stock Purchase plan.
• Paid Time Off: Holidays, vacation, and sick time as detailed.
• Other Benefits: Complimentary stand-by cruises, employee discounts, and learning resources including tuition reimbursement.

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